Hunter Gandee
Oregonia,OH
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Customer Service Manager
Kroger
10.2021 - Current
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
- Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
Farm Hand
Win Row Farm
05.2022 - 11.2022
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Fostered a safe work environment while operating heavy machinery by following established safety protocols and attending regular training sessions.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Promoted animal safety and health by providing proper nutrition, housing and care.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Dishwasher
Country Kitchen Restaurant
11.2019 - 07.2020
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
Education
High School Diploma -
Warren County Career Center
Lebanon, OH05.2023
Skills
- Quality Assurance
- Training and Mentoring
- Call Monitoring
- Technical Support
- Complaint Resolution
- Relationship Building
- Staffing Coordination
- Equipment Repair and Maintenance
- PLC Programming & Engineering
- Proficient in SolidWorks 2023
- Robotic Process Automation
- Robotic Programming
Certification
- CPT 4.0 - Certified Production Technician 4.0
- Rockwell Automation Level 1
- Fanuc Certification Handling Tool Operations And Programming- Cert Level 1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Farm Hand
Win Row Farm
05.2022 - 11.2022
Customer Service Manager
Kroger
10.2021 - Current
Dishwasher
Country Kitchen Restaurant
11.2019 - 07.2020
High School Diploma -
Warren County Career Center
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