Hunter Grumman
Independence,KY
Summary
Dynamic operations supervisor with extensive experience at DHL Express, skilled in enhancing workflow efficiency and team performance. Proven ability in inventory control and decision-making, successfully implementing strategies that improved operational outcomes. Recognized for strong people skills and effective training, fostering a culture of continuous improvement and safety compliance.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
DHL Express
05.2025 - Current
- Developed and implemented standard operating procedures to enhance workflow efficiency.
- Identified improvement areas and established strategies for optimal performance.
- Managed daily operations, including personnel scheduling and task assignments.
- Monitored staff performance, delivering constructive feedback to promote growth.
- Directed proper and safe equipment usage among employees.
Import Lead
DHL Express
09.2024 - 05.2025
- Oversaw inbound and outbound logistics operations for global import company.
- Trained new team members on import regulations and compliance best practices.
- Resolved discrepancies with imported shipments to ensure timely customer delivery.
- Collaborated with cross-functional teams to enhance efficiency of import operations.
Training Lead
DHL Express
03.2024 - 06.2024
- Conducted training sessions for new employees on company policies and procedures.
- Managed trainee schedules to ensure effective training session coordination.
- Delivered one-on-one coaching to enhance employee performance.
Shift Lead
DHL Express
02.2022 - 09.2024
- Delegated tasks to employees while monitoring activity and completion rates.
- Coached and trained staff to enhance operational efficiency and productivity.
- Reinforced compliance with rules to elevate employee performance standards.
- Ensured adherence to safety procedures and policies for a secure work environment.
- Positioned skilled personnel strategically during shifts to optimize departmental output.
- Provided mentoring and constructive feedback to improve job performance among employees.
- Managed daily workflow and scheduled staff for optimal coverage.
Package Handler
DHL Express
08.2020 - 02.2022
- Operated forklifts and pallet jacks to move, pick up or store products.
- Braced, padded and supported shipments to prevent shifting and damage.
- Assisted in loading ULD's with prepared packages.
- Followed customer instructions about placement of items and special considerations for handling.
Education
Bachelor of Science - Technical Business
DeVry University
06-2027
Skills
- Package loading
- Inventory control procedures
- Product verification
- Inventory organization
- Invoice verification
- Forklift certified
- Decision-making
- People skills
- Team building
Timeline
Operations Supervisor
DHL Express
05.2025 - Current
Import Lead
DHL Express
09.2024 - 05.2025
Training Lead
DHL Express
03.2024 - 06.2024
Shift Lead
DHL Express
02.2022 - 09.2024
Package Handler
DHL Express
08.2020 - 02.2022
Bachelor of Science - Technical Business
DeVry University
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