Hunter Harnick
Elsie,MI
Summary
Successful employee with background managing customer and team expectations by setting clear and realistic goals both internally and externally. Proficient in prioritizing customer happiness utilizing effective communication strategies. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Energetic employee with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
3
3
years of professional experience
Work History
Lead Teller
Journey Federal Credit Union
05.2022 - Current
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Introduced customers to other bank team members to help meet financial needs.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered inquiries regarding checking and savings accounts and other related products.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Enforced compliance with bank regulations and policies to reduce financial risks.
- Maintained friendly and professional customer interactions.
- Educated customers on online banking and mobile banking applications.
Custodian
Saint John's Public Schools
04.2021 - 05.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Hospital Housekeeper
Memorial Healthcare
08.2020 - 04.2021
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
No Degree - Audio Production
Full Sail University
Winter Park, FLHigh School Diploma -
Ovid-Elsie High School
Elsie, MI06.2018
Skills
- Check Verification
- 10-Key Data Entry
- Product Recommendations
- Cash Handling Accuracy
- Vault Security
- Fraud Detection and Prevention
- Cross-Selling and Upselling
- Issue Resolution
- Regulatory Compliance
- Staff Supervision
Timeline
Lead Teller
Journey Federal Credit Union
05.2022 - Current
Custodian
Saint John's Public Schools
04.2021 - 05.2022
Hospital Housekeeper
Memorial Healthcare
08.2020 - 04.2021
No Degree - Audio Production
Full Sail University
High School Diploma -
Ovid-Elsie High School
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