Highly experienced project manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Sales Associate
Faria's Surf And Sport
10.2022 - Current
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Created inviting environment for customers by maintaining store organization and cleanliness.
Answered customer questions about sizing, accessories, and merchandise care.
Project Manager Engineering Club
Ocean County College-Volunteer
01.2023 - 05.2023
Drafted project reports to identify successful outcomes, insights and future recommendations.
Recruited and oversaw personnel to achieve performance and quality targets.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Monitored project performance to identify areas of improvement and make adjustments.
Analyzed project performance data to identify areas of improvement.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Planned, designed, and scheduled phases for large projects.
Provided detailed project status updates to stakeholders and executive management.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Reported regularly to managers on project budget, progress, and technical problems.
Front Desk Agent
Hotel LBI
05.2022 - 08.2022
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
Introduced customers to resort amenities with pleasant and helpful demeanor.
Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Maintained clean and organized front desk areas to uphold polished company image.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Ensured compliance with hotel policies and procedures while addressing any discrepancies in a timely manner.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Answered customer telephone calls promptly and appropriately handled needs.
Kept accounts in balance and ran daily reports to verify totals.