Hunter Mollohan
Northford,CT
Summary
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
7
7
years of professional experience
Work History
Head Cashier Supervisor
Big Y Supermarket
2017.03 - Current
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Mentored team members to enhance professional development and accountability in workplace.
Dairy Frozen Clerk
Big Y Supermarket
2017.03 - Current
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Stocked shelves to match planogram images and instructions.
- Safely and securely loaded items to prevent damage during transport.
Line Cook
Powder Ridge Mountain Park & Resort
2021.06 - 2021.10
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Grilled meats and seafood to customer specifications.
- Produced adequate amounts of mise en place to make meal preparation easier.
Education
Rail Road Signaling And Communications - Rail Road
Gateway Community College
New Haven, CTSkills
- Time Management
- Team Leadership
- Resource Allocation
- Decision Making
- Problem Solving
- Customer Complaints Handling
Timeline
Line Cook
Powder Ridge Mountain Park & Resort
2021.06 - 2021.10
Head Cashier Supervisor
Big Y Supermarket
2017.03 - Current
Dairy Frozen Clerk
Big Y Supermarket
2017.03 - Current
Rail Road Signaling And Communications - Rail Road
Gateway Community College
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