Hunter Muzzillo
Las Vegas,NV
Summary
A two decade student-athlete and graduate of the University of Nevada Las Vegas with a Bachelor's of Art in Psychology, minored in Criminal Justice with a 3.7 GPA. Professionally motivated, calm under pressure, detailed and disciplined. A track record of success in both athletic and academic environments, coupled with leadership abilities substantiated through consistency in fostering environments of self-motivation, self-agency, and discipline whilst maintaining priority of communal goals.
Overview
9
9
years of professional experience
Work History
Player Services Representative
Las Vegas Country Club
06.2024 - Current
- Collaborated with team members to maintain a clean, organized, and inviting environment for all guests.
- Streamlined processes for faster transactions, reducing wait times for guests at the Player Services window.
- Ensured player satisfaction by addressing concerns and resolving issues in a timely manner.
- Acted as a liaison between players and the golf club, addressing any concerns or questions with prompt attention and professionalism.
- Tailored setups for daily golfing activity beforehand to provide a seamless and positive experience for all customers.
- Provided personalized recommendations on golfing, entertainment, and food options based on guest preferences, enhancing their overall experience.
- Handled cash transactions with accuracy and integrity, ensuring proper balance counts at the beginning and end of each shift.
Collegiate Athlete - Hockey
University of Nevada Las Vegas Hockey Program
08.2019 - 01.2024
- Overcame injury setbacks by diligently following rehabilitation plans provided by medical professionals while remaining engaged with the team during recovery periods.
- Influenced younger athletes by sharing personal experiences related to time management, stress management, balancing academics with athletics.
- Contributed to a positive team culture by promoting sportsmanship, respect, and encouragement amongst peers.
- Fostered unity within the team by organizing social activities that promoted camaraderie among members.
- Improved overall team ranking through consistent practice, dedication, and collaboration with teammates.
- Consistently participated in community outreach events as a representative of the athletic program, fostering relationships within the local community.
- Showcased commitment towards continuous improvement through active involvement in off-season training programs.
- Maintained a high level of physical fitness through disciplined adherence to nutrition plans and recovery protocols.
- Utilized video analysis tools to review performance, identify areas of improvement and develop strategies for future competitions.
- Achieved academic excellence by maintaining a high GPA while balancing the demands of collegiate athletics.
- Demonstrated effective leadership by fostering an environment of communal priority by way of personal responsibility, self-agency, and leadership by example; afforded captaincy for three of five years spent with program.
- Captained UNLV Hockey's most successful regular season in program history and first ever number one ranking in national ACHA polls. Led team to first final four appearance in program history.
- Captained program's first games against an NCAA Division I in program history.
Skills and Drills Coach
Robby Glantz Int'l Power Skating
07.2022 - 07.2022
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players' families to encourage support and involvement in their athletic growth.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Demonstrated power skating drills for players and encouraged players to give maximum effort; reassured and injected confidence into group members fearing failure
Sales Associate
Party Animalz LLC.
05.2016 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized, set up and take down of events for customers; ensured customer satisfaction and built relationships with clients for future business considerations.
Delivery Truck Driver
H&M Machining
05.2017 - 08.2017
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Assisted in quality control management for parts being imported and exported daily.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
Education
Bachelor of Arts - Psychology
University of Nevada Las Vegas
Las Vegas, Nevada05-2024
Skills
- Goal oriented
- Conflict resolution
- Calm and professional under pressure
- De-escalation techniques
- Computer skills
- Customer Service
- Verbal and written communication
- Detail-oriented
- Problem-solving
- Teamwork and collaboration
Accomplishments
- First Team All ACHA Independent Rookie Team - 2020
- ACHA All American Honorable Mention, 2020
- Second Team All North American 3 Hockey League, 2019
- Wisconsin State Champion; hockey, 2013
- Illinois State Champion; hockey, 2017
- Three year president of Boone Farms 4-H livestock club, 2014-2017
Timeline
Player Services Representative
Las Vegas Country Club
06.2024 - Current
Skills and Drills Coach
Robby Glantz Int'l Power Skating
07.2022 - 07.2022
Collegiate Athlete - Hockey
University of Nevada Las Vegas Hockey Program
08.2019 - 01.2024
Delivery Truck Driver
H&M Machining
05.2017 - 08.2017
Sales Associate
Party Animalz LLC.
05.2016 - 08.2018
Bachelor of Arts - Psychology
University of Nevada Las Vegas
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