Hunter Ruland
Ocean Springs,MS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Island View Casino Resort
Gulfport, MS
10.2023 - Current
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Night Auditor
Red Roof Inn Hotel
Biloxi, MS
10.2019 - 04.2020
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
Education
Associate of Applied Science - Computer Science
Mississippi Gulf Coast Community College
Perkinston, MS05.2023
Associate of Applied Science - Data Analytics
Mississippi Gulf Coast Community College
Perkinston, MS05.2023
Skills
- Microsoft PowerPoint, Excel, and Word
- Computer and Microsoft Office Skills
- Microsoft Access
- Google Suite Proficiency
- C
- HTML and CSS
- Python expertise
- SQL and Databases
- Microsoft Visual Basic
- MySQL
- Tableau
- Data Visualization
Timeline
Front Desk Agent
Island View Casino Resort
10.2023 - Current
Night Auditor
Red Roof Inn Hotel
10.2019 - 04.2020
Associate of Applied Science - Computer Science
Mississippi Gulf Coast Community College
Associate of Applied Science - Data Analytics
Mississippi Gulf Coast Community College