Hunter Shook
Worcester,MA
Summary
Dynamic customer service professional with proven expertise in cash handling and point-of-sale operations at The UPS Store. Recognized for delivering exceptional service and fostering team collaboration. Committed to maintaining high standards of cleanliness and efficiency, ensuring a positive shopping experience while actively engaging with customers to meet their needs. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
The UPS Store 1664
Worcester, MA
07.2024 - Current
- Balanced daily transactions using computerized point-of-sale system.
- Maintained cleanliness of checkout area, including countertops, registers, and floors.
- Operated cash register accurately, processing various payment methods efficiently.
- Assisted customers via phone with store operations and product inquiries.
- Delivered exceptional customer service through active listening and engagement.
- Guided customers in locating products, addressing questions, and providing recommendations.
Trainee
YMCA worcester
Worcester, MA
03.2024 - 05.2024
- Participated in company training exercises to enhance customer service skills.
- Cultivated a strong commitment to team objectives and customer satisfaction.
- Acquired expertise in customer service operations through hands-on learning.
Bagger/Cart Attendant
Shaws Star Market
Worcester, MA
09.2023 - 02.2024
- Greeted customers warmly, ensuring positive shopping experiences.
- Retrieved grocery carts from parking lot, promoting store organization.
- Bagged groceries efficiently, adhering to industry best practices.
- Assisted customers with loading purchases into vehicles, enhancing convenience.
- Maintained cleanliness of checkout area, including floors and counters.
- Returned unwanted merchandise to shelves to maintain inventory accuracy.
Education
High School Diploma -
06-2026
Skills
- Customer service
- Point-of-sale operation
- Cash handling
- Product recommendations
- Inventory management
- Team collaboration
- Active listening
- Problem solving
- POS systems
- Time management
- Cleaning and sanitizing
- Work ethic and integrity
- Dependability and reliability
- Order packaging
- Basic math
Affiliations
- Biking
- Running
- Exercising
- Making Music
- Buying Clothes
- Eating Out
Accomplishments
- Participation Trophy
Certification
- Driver's License
- Osha 10 certification
Languages
English
Professional
References
References available upon request.
Timeline
Cashier - The UPS Store 1664
07.2024 - Current
Trainee - YMCA worcester
03.2024 - 05.2024
Bagger/Cart Attendant - Shaws Star Market
09.2023 - 02.2024
Burncoat Senior Hishschool - High School Diploma,
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