HUONG DAT
San Jose,CA
Summary
Healthcare professional with a solid foundation in patient care and administrative support. Adept at multitasking and managing office operations, ensuring a clean and welcoming environment for patients while effectively handling insurance billing and communication needs.
Overview
6
6
years of professional experience
Work History
Office Manager
Taylor Dental Offices
San Jose, CA
09.2024 - Current
- Handling administrative tasks.
- Delivered patient care and education to enhance understanding of dental procedures.
- Facilitated patient communication to improve satisfaction and address concerns.
- Processed insurance claims for patient procedures to ensure timely reimbursements.
- Sterilizing and preparing instruments.
- Taking dental impressions.
- Assisting in the dental laboratory.
Dental Assistant
iDental Offices
San Jose, CA
03.2022 - 09.2024
- Provided patient care and education on oral hygiene practices to promote better health outcomes.
- Assisted during dental procedures to ensure patient comfort and procedural efficiency.
- Taking dental impressions.
- Sterilizing and preparing instruments.
- Responded to dental emergencies by providing immediate care and support to patients.
- Facilitated patient communication to address concerns and enhance overall experience.
- Assisting in the dental laboratory.
- Handling administrative tasks.
- Maintaining office cleanliness.
Receptionist
Site For Sore Eye
San Jose, CA
12.2021 - Current
- Met, greeted and assisted guests and provided directions to specific departments and buildings.
- Collaborated with teammates to foster a welcoming atmosphere for customers.
- Provided accurate and detailed descriptions of services, facility features and hours of operation.
- Assisted with daily opening and closing tasks to maintain a clean, neat and organized store.
- Process documents and claim customer insurance records.
- Authored press releases and communications materials to share vital information and promote intended messages.
- Achieved sales goals through effective implementation of targeted selling strategies.
Ambassador Medical Offices
Kaiser Permanente
San Jose, CA
01.2021 - 12.2021
- Scheduled and confirmed appointments for patients receiving the covid vaccine.
- Collected patient information to expedite completion of covid tests.
- Assisted patients in addressing inquiries about medical procedures and services.
- Resolved patient problems effectively.
- Maintained patient confidence by keeping patient records information confidential.
- Kept an accurate log of requests for medical information and records.
- Uploaded records to the patient's individual vault.
- Identified new methods to optimize medical records management.
Education
Bachelor Degree -
San Jose State University
San Jose, CA05-2026
Associate of Science Degree -
De Anza College
Cupertino, CA07-2023
High School Diploma -
Independence High School
San Jose, CA06-2020
Skills
- Patient care
- Insurance billing
- Billing
- Scheduling management
- Scheduling
- Time management
- Problem-Solving
- Interpersonal Communication
- Written communication
- Customer service
- Team collaboration
- Scheduling
Language
English, Vietnamese
Custom
- Manage front desk operations and dental assistant duties.
- Support dentists during procedures; maintain sterile, safe environments.
Timeline
Office Manager
Taylor Dental Offices
09.2024 - Current
Dental Assistant
iDental Offices
03.2022 - 09.2024
Receptionist
Site For Sore Eye
12.2021 - Current
Ambassador Medical Offices
Kaiser Permanente
01.2021 - 12.2021
Bachelor Degree -
San Jose State University
Associate of Science Degree -
De Anza College
High School Diploma -
Independence High School