Huong Nguyen
Westminster,CA
Summary
Well organized manager specializes in customer service, conducting interviews, managing team expectation, and following the store safety guidelines. I am fluent in both English and Vietnamese languages with expertise in Microsoft Word, Excel, and Outlook. My dedication is to provide excellent service to clients even in complicated situation, so I seek to fill in the position as Eligibility Technician at Orange County Social Service Agency.
Overview
5
5
years of professional experience
Work History
Store Manager
VT Spa
11.2018 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Supported store efficiency by managing document storage and retrieval systems, ensuring easy access for team members via Microsoft Word, Excel and Outlook
- Conducted phone and video interviews to assess candidates based on the store hiring requirement
- Managed inventory control, cash control, and store opening and closing procedures
Education
Bachelor Of Arts - Psychology
University of California - Riverside
Riverside, CA06.2023
Associate Degree - Psychology
Orange Coast College
Costa Mesa, CA06.2021
Skills
- Microsoft Word, Excel, and Outlook Experience
- Effective communication skills
- Appointment Scheduling
- Complex Problem-Solving
- Active Listening
- Calm Under Pressure
- Interviewing and Assessment
- Workplace Safety Procedures
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Hobbies
Reading and collecting Vietnamese books.
Taking and editing photographs.
Timeline
Store Manager
VT Spa
11.2018 - 05.2024
Bachelor Of Arts - Psychology
University of California - Riverside
Associate Degree - Psychology
Orange Coast College
Similar Profiles
Agaustin GuerreroAgaustin Guerrero
Security Officer at VT San Antonio AerospaceSecurity Officer at VT San Antonio Aerospace
Milan KarunanayakaMilan Karunanayaka
Truck Driver at VT Freight ExpressTruck Driver at VT Freight Express
Kimberly GarciaKimberly Garcia
Gestion des Projects (Production) at VT IndustriesGestion des Projects (Production) at VT Industries