Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hyewon Min

Leonia,NJ

Summary

Dynamic Customer Service Associate with proven expertise at Walgreens, excelling in problem resolution and customer satisfaction. Recognized for maintaining extensive product knowledge and delivering exceptional support, leading to positive feedback. Skilled in handling refunds and exchanges while fostering team collaboration to enhance service efficiency.

Work History

Customer Service Associate

Walgreens
12.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor Of Science - Business Administration

Nyack College
West Nyack, NY
12.2020

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Refunds and exchanges
  • Cashier experience

Languages

Korean
Native or Bilingual
English
Professional Working

Timeline

Customer Service Associate

Walgreens
12.2024 - Current

Bachelor Of Science - Business Administration

Nyack College
Hyewon Min