Hysaun Cromartie
Fayetteville,NC
Summary
Well-qualified real estate professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
LMR
05.2023 - Current
- Coordinated appointments to show marketed properties.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Administered operations to handle needs of more than 6 tenants across 4 property units.
Licensed Realtor
Fathom Realty - North Carolina
04.2023 - Current
- Nurture potential clients until they're qualified to move forward in purchasing property
- Advertise and market properties for sale.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Installation Technician
Alder - Raleigh, NC
05.2021 - 12.2022
- Installed security systems in residential and commercial buildings (panels, hardwired outdoor cameras, doorbells, etc.)
- Arranged appointments and schedules for installations and services using Microsoft Excel.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Managed customer accounts and set up payment plans.
Customer Service/Sales Representative
AT&T - Fayetteville, NC
01.2019 - 05.2021
- Search for deficiencies in accounts and correct them in a timely manner.
- Correct billing issues.
- Answer calls to help customers and reroute calls to proper departments.
- Troubleshoot customer's devices and search areas for outages
- Leveraged expert product knowledge in guiding customers towards the best solutions for their requirements.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
Technical Support Specialist
Asurion
07.2017 - 12.2018
- Remotely repaired any malfunctions with customer devices (e.g
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored system performance metrics regularly identifying potential areas of concern proactively addressing them before impacting users negatively.
- Cell phones, laptops, smart tv)
- Informed customer's about available equipment and devices to help strengthen their signals and/or suit their needs.
Microwave Systems Operator/Maintainer
Army - Okinawa, Japan
07.2015 - 07.2017
- Circuit/tech controller at a facility responsible for 2/3 of the world's communications, preventing mission failure on the entire Pacific.
- Trusted with access to 13 sites holding equipment responsible for supporting numerous facilities around the world.
- Properly isolated, diagnosed, and repaired equipment at multiple sites to maintain or restore communication services for Okinawa Island which improved work production by at least 40%.
- Kept up with sensitive information filed in office for reference to open tickets.
- Monitored circuit systems for any changes or damages
- Typed detailed log of events during shift to relay to following shift for references
- Leader of team of 4 soldiers, managing missions at sites across the island.
- Generated, updated, and closed trouble tickets
- Managed customer accounts and provided weekly updates.
Education
Associate of Science - Physical Therapy
Durham Technical Community College
Durham, NC06.2019
Skills
- Tenant and eviction laws
- Customer Relations
- Goal Setting
- Marketing and Advertising
- Customer service
- Property management
- Conflict management
- Communication skills
- Property maintenance
- Negotiation
- Account management
- Fair Housing regulations
- Procurement
- Typing
- Cash handling
Certification
- CompTIA A+, 08/01/20, 08/01/23
- Real Estate License, 03/01/23, Present
Assessments
- Project timeline management, Proficient, 02/01/21
- Technical support: Customer situations, Proficient, 09/01/20
Military Service
United States Army, E-4
Timeline
Property Manager
LMR
05.2023 - Current
Licensed Realtor
Fathom Realty - North Carolina
04.2023 - Current
Installation Technician
Alder - Raleigh, NC
05.2021 - 12.2022
Customer Service/Sales Representative
AT&T - Fayetteville, NC
01.2019 - 05.2021
Technical Support Specialist
Asurion
07.2017 - 12.2018
Microwave Systems Operator/Maintainer
Army - Okinawa, Japan
07.2015 - 07.2017
Associate of Science - Physical Therapy
Durham Technical Community College
Similar Profiles
Kosta TelegadasKosta Telegadas
Strength and Conditioning Specialist/Site Lead at LMR Technical GroupStrength and Conditioning Specialist/Site Lead at LMR Technical Group
Cat NemanCat Neman
Housekeeper and Nanny at LMR LlcHousekeeper and Nanny at LMR Llc
Luke AndrewsLuke Andrews
Cable Splicing Technician at LMR SPLICING, LLCCable Splicing Technician at LMR SPLICING, LLC