Hyshawn Wallace
Baltimore,MD
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Sales Associate
T.V. Biddy's
Baltimore, MD
05.2018 - Current
- Enhanced customer satisfaction through product knowledge and personalized service.
- Managed inventory levels to ensure optimal stock availability and reduce shortages.
- Explanation of swapping out merchandise if defective.
- Implemented visual merchandising strategies to increase product visibility and attract customers (TV's, laptops, iPads, headphones, etc.)
Security
Richie's Lounge
Baltimore, MD
08.2023 - 01.2024
- Enforced safety protocols to maintain secure environment for patrons and staff.
- Assisted in conflict resolution by de-escalating tense situations effectively.
- Developed strategies for managing high-traffic nights, enhancing overall guest experience.
- Checked IDs and closely examined patrons' faces to verify age.
- Assisted in planning security layouts for special events, optimizing crowd flow and reducing potential risks.
Education
High School Diploma -
Frederick Douglass High School
Baltimore, MDSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Security
Richie's Lounge
08.2023 - 01.2024
Sales Associate
T.V. Biddy's
05.2018 - Current
High School Diploma -
Frederick Douglass High School