MICHAEL PATRICK
Irvington
Summary
Dynamic automotive sales consultant skilled in enhancing customer experiences through personalized service and effective sales strategies. Demonstrated ability to adapt to industry changes and leverage product knowledge to optimize sales outcomes.
Overview
5
5
years of professional experience
Work History
Automotive Sales Consultant
Quality Chevrolet GMC
10.2025 - Current
- Assisted customers in identifying vehicle preferences and features to enhance satisfaction.
- Demonstrated product knowledge to effectively address customer inquiries during sales consultations.
- Participated in team meetings to share insights on customer feedback and market trends.
- Collaborated with finance team to facilitate smooth transaction processes for customers.
- Maintained accurate documentation of sales activities and customer interactions in CRM system.
- Engaged with prospective buyers through online platforms, increasing lead generation efforts.
- Utilized negotiation skills to close sales and foster long-term customer relationships.
- Attended training sessions to stay updated on new vehicle models and industry developments.
Automotive Sales Consultant
Route 1 Hyundai
02.2024 - 09.2025
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Expanded professional network within the automotive industry by attending conferences, workshops and training sessions.
Automotive Sales Consultant
Maxon Hyundai
05.2021 - 01.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Prepared purchased vehicles and completed final delivery checks.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Education
Bachelor of Science - Computer Science
University of Nigeria Nsukka
Nigeria, Nsukka02-2015
Skills
- Resilience under pressure
- Follow-up techniques
- Trade-in evaluations
- Strong negotiation skills
- Goal-oriented mindset
- Adaptability to change
- Sales process optimization
- Social media proficiency
- Sales strategy development
- Product knowledge expertise
- Client retention strategies
Languages
English
Full Professional
Timeline
Automotive Sales Consultant
Quality Chevrolet GMC
10.2025 - Current
Automotive Sales Consultant
Route 1 Hyundai
02.2024 - 09.2025
Automotive Sales Consultant
Maxon Hyundai
05.2021 - 01.2024
Bachelor of Science - Computer Science
University of Nigeria Nsukka