Summary
Overview
Work History
Education
Skills
Timeline
background-images

Jalaea Jurado

Henderson,NV

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Sales Lead

Champs Sports
08.2019 - Current
  • Identified and analyzed key competitors and related products.
  • Developed and maintained knowledge of current sales and promotions.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Handled cash register operations and customer transactions to process payments.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Cashier

Buffalo Wild Wings
08.2022 - 01.2023
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Checked personal identifications during alcohol and tobacco sales.
  • Assisted customers with returns, refunds and resolving transaction issues.

Customer Service Associate

Walmart
11.2020 - 06.2021
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Developed and updated databases to handle customer data.
  • Created and maintained detailed database to develop promotional sales.

Cashier

McDonalds
08.2018 - 02.2019
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Plainfield South
7800 Caton Farm Rd, Plainfield, IL 60586
05.2021

Skills

  • Revenue Tracking
  • Sales Activities
  • Customer Relationships
  • Merchandise Movements
  • Providing Feedback
  • Cash Register Operations
  • Store Appearance
  • Staff Management

Timeline

Cashier

Buffalo Wild Wings
08.2022 - 01.2023

Customer Service Associate

Walmart
11.2020 - 06.2021

Sales Lead

Champs Sports
08.2019 - Current

Cashier

McDonalds
08.2018 - 02.2019

High School Diploma -

Plainfield South

Similar Profiles

CREATE PROFILE