Ian DiPasqua
Tamaqua,PA
Summary
Dynamic professional with a strong work ethic and integrity, previously at Fegley Oil. Proven ability in customer service and conflict resolution, enhancing customer satisfaction through personalized assistance. Demonstrated attention to detail as a Picker/Packer at Package Zoom, reducing order fulfillment errors and improving efficiency in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Fegley Oil
04.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Picker/packer
Package Zoom
11.2023 - 04.2024
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Electrician
Pleasant Valley Homes
04.2022 - 11.2023
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Stored and maintained power tools and equipment for each job.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
Education
Highschool Diploma -
Tamaqua Area Senior High School
Tamaqua, PA05.2022
Electrician Certification - Residential Industrial Electricity
Schuylkill Technology Centers South
Pottsville, PA05.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- Product knowledge
- Issue resolution
- Complex Problem-solving
- Attention to detail
- Inventory management
Accomplishments
I passed my NOCTI electrical exam with a perfect score.
Certification
10 hr OSHA construction safety.
Electrician certification
Timeline
Cashier
Fegley Oil
04.2024 - Current
Picker/packer
Package Zoom
11.2023 - 04.2024
Electrician
Pleasant Valley Homes
04.2022 - 11.2023
Highschool Diploma -
Tamaqua Area Senior High School
Electrician Certification - Residential Industrial Electricity
Schuylkill Technology Centers South
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