Ian Johns

• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Collaborated with other leaders and executives to direct workflow and support operations.

This was a summer job so it is listed for multiple years but I was actively working during the months of May, June, and July.

• Vacuumed carpets, mopped floors, and dusted surfaces to maintain a spotless environment.
• Responded to guest requests for assistance, toiletries, and personal care items.
• Inspected guest rooms to replenish soap, paper towels, and toiletries.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.