Ian Kane
Geneva,IL
Summary
I have been in the restaurant industry since I started working and am finally ready to start my career in health care. I received my EMT-B license and am looking to further continue my education by getting my medic license and then possibly continue farther into the health care field. My EMT class was finally a class that I loved to learn and go to. I found everything we learned very interesting and now I finally have an idea what I would like to do with my career. The restaurant industry has taught me good qualities which I feel relate well to the health care field. I am confident in my skills at relating to patients and talking to everyone. I've learned to deal with difficult customers and always end up providing a great experience for them which I also think is an important trait in caring for patients. I am highly motivated, friendly, energetic, and I can't wait to start my career in health care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The GOAT
11.2022 - Current
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Provided excellent customer service and focused on the needs of my customers.
- Always had a positive attitude and maintained level head during stressful rushes.
Server/Bartender
The Herrington Inn And Spa
08.2018 - 08.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Health Sciences
Waubonsee Community College
Sugar Grove, IL08.2024
Skills
- High Energy and Stamina
- Guest Relations Management
- Hospitality service expertise
- Relationship Building
- Memory retention
- Customer Service
Certification
EMT-B
Timeline
Server
The GOAT
11.2022 - Current
Server/Bartender
The Herrington Inn And Spa
08.2018 - 08.2022
Health Sciences
Waubonsee Community College
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