Ian Lutz
Youngsville,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
Doug Ashy Building Materials
Lafayette, LA
06.2020 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Identified customer needs by asking questions and advising on best solutions.
- Consulted with customers to aid selection and purchase of products that met needs.
- Followed up on pending orders and inquiries in a timely manner.
- Conducted outbound calls to existing clients to upsell products or services.
- Created marketing campaigns to promote our products and services in the marketplace.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Special Olympics Volunteer
Special Olympics Texas
Houston, TX
- Ensured that rules were followed during competitions and enforced any violations if necessary.
- Monitored safety of athletes while participating in activities.
- Offered emotional support to athletes who were having difficulty completing tasks or competing in certain events.
Friends of the Houston Public Library
Houston Public Library
Houston, TX
- Reset store displays for special events and seasonal merchandise changes.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
Education
High School Diploma -
Cy-Fair High School
Cypress, TX06-2016
Some College (No Degree) - Business Management
Lone Star College System
Spring, TXSkills
- Consultative Sales
- Product Knowledge
- Lead Qualification
- Sales Presentations
- Opportunity Identification
- Customer Service
- Relationship Building
References
References available upon request.
Timeline
Inside Sales Representative
Doug Ashy Building Materials
06.2020 - Current
Special Olympics Volunteer
Special Olympics Texas
Friends of the Houston Public Library
Houston Public Library
High School Diploma -
Cy-Fair High School
Some College (No Degree) - Business Management
Lone Star College System
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