RYAN CHARLES
Brooklyn,NY
Summary
Motivated sales professional with 2+ years of inside sales experience in small business financing. Excel at consultative selling, building rapport over the phone, and closing deals through active listening and tailored solutions. Proven revenue driver with $125K+ in closed sales and 15% referral growth. Eager to join Fora Financial's Sales & Development Training Program to accelerate skills and advance into high-impact capital specialist roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Merchant Industry
Queens, NY
02.2018 - 02.2019
- First point of contact for small business owners; analyzed credit reports and bank statements to recommend funding, driving 10% increase in approved loans
- Educated clients on loan terms using clear, consultative communication, boosting satisfaction and earning 15% more referrals
- Managed high-volume inbound pipeline with proactive follow-up and exceptional service
Inside Sales Representative
WMC Funding
Brooklyn, NY
08.2016 - 08.2017
- Closed multiple deals generating $125,000+ in revenue through phone-based relationship building
- Asked smart questions to uncover business goals and positioned flexible capital solutions
- Consistently exceeded sales targets in a fast-paced, high-energy environment
Education
Associate of Science - Computer Science
CUNY Medgar Evers College
Brooklyn, NY12-2026
Certification in Audio Engineering - Recording Arts
SAE Institute of Technology
New York, NYSkills
- Consultative Sales
- Inside Sales
- B2B
- Inbound Lead Management
- Rapport Building
- High-Volume Phone Outreach
- CRM (Salesforce-ready)
- Microsoft Excel
- Microsoft Word
- Data Analysis
- Active Listening
- Coachable
- Growth Mindset
- Time Management
Certification
Audio Technology, 01/01/15, Present
Timeline
Inside Sales Representative
Merchant Industry
02.2018 - 02.2019
Inside Sales Representative
WMC Funding
08.2016 - 08.2017
Associate of Science - Computer Science
CUNY Medgar Evers College
Certification in Audio Engineering - Recording Arts
SAE Institute of Technology