Ian Mireles
Bright Horizon Landscape & Construction
Rialto,CA
1
Certification
3
years of professional experience
Resourceful professional with a background in customer service and property management. Known for strong multitasking abilities and willingness to learn, consistently enhancing guest satisfaction and operational efficiency in fast-paced environments.
Work History
Server
1 Year 9 Months- Provided exceptional customer service, ensuring guest satisfaction throughout dining experiences.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Maintained cleanliness and organization of dining area to enhance guest comfort.
- Assisted in training new servers on menu offerings and service protocols.
- Processed payments efficiently using Point of Sale (POS) systems for transactions.
- Adapted quickly to changing restaurant demands during peak hours, ensuring smooth operations.
- Handled customer inquiries and resolved issues promptly to maintain positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Property Management Assistant / General Laborer
3 Years 1 Month- Assisted in managing tenant communications and resolving inquiries efficiently.
- Coordinated property maintenance schedules to ensure timely service delivery.
- Processed lease agreements and renewal documentation with high attention to detail.
- Organized property inspections, documenting findings for management review.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
Education
Bachelor of Science - Economics
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Safe food handling
Menu memorization
High volume dining
Order accuracy
Willingness to learn
Attention to detail
Punctual and reliable
Certification
- Licensed Food Handlers - May 16th 2028
- Licensed Alcohol Beverage Control - May 20th 2028
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Server
Darden Restaurants, Olive Garden
09.2024 - CurrentRead More
Property Management Assistant / General Laborer
Bright Horizon Landscape & Construction
05.2023 - CurrentRead More
Cal Poly Pomona
Bachelor of Science from Economics
Read More