Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Munson

Coeur d'Alene,ID

Summary

Customer-focused Front of House Attendant known for high productivity and efficient task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operation and positive guest experiences. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

Work History

Front End of the House

The Donut house
Hayden, ID
05.2024 - 07.2024
  • Maintained cleanliness of the restaurant, including tables, chairs, and floors.
  • Ensured customer satisfaction by providing prompt service and quality food items.
  • Handled cashiering duties such as taking orders and processing payments.
  • Assisted with menu item selection by providing knowledgeable recommendations to customers.
  • Answered phone calls and took reservations from customers in a courteous manner.
  • Provided excellent customer service through friendly interactions with guests.
  • Responded promptly to customer inquiries regarding menus or services offered.
  • Monitored dining room activities to ensure compliance with health regulations and safety standards.
  • Performed opening and closing tasks such as cleaning duties, stocking supplies.
  • Supported other team members during peak business hours or special events.
  • Worked with managers to report and resolve customer issues or concerns.

Education

GED -

North Idaho College
Coeur D'alene, ID

Skills

  • Strong interpersonal skills
  • Money Handling
  • Training and mentoring
  • Order Taking
  • Stock management
  • Food safety understanding
  • Guest satisfaction
  • Customer service expertise
  • Greeting guests
  • Complaint Handling

Timeline

Front End of the House

The Donut house
05.2024 - 07.2024

GED -

North Idaho College
Ian Munson