Ian Robertson
Starkville,MS
Summary
Results-driven with a focus on interpersonal engagement and organizational efficiency. Proven track record in multitasking and addressing customer needs, fostering loyalty, and ensuring timely results for an outstanding experience in any setting.
Overview
4
4
years of professional experience
Work History
Server
Eat With Us Food Company
Starkville, MS
10.2022 - Current
- Delivered exceptional dining experiences through attentive service and in-depth menu knowledge.
- Managed customer orders efficiently, ensuring timely and accurate delivery of meals.
- Collaborated with kitchen staff to coordinate food preparation and presentation standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Trained new servers on restaurant protocols, enhancing team performance and service quality.
- Developed rapport with regular customers to foster loyalty and repeat business opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Event Staff
Brian Michael's Catering Company
Starkville, MS
05.2022 - 09.2022
- Set up event spaces according to client specifications, ensuring optimal layout and presentation.
- Assisted in coordinating catering services, maintaining quality standards throughout events.
- Managed inventory of supplies, ensuring availability for seamless event execution.
- Collaborated with team members to enhance service delivery and guest satisfaction levels.
Education
Bachelor of Science - Criminology + Philosophy
Mississippi State University
Starkville, MS12-2027
Skills
- Strong work ethic
- Memory retention
- Interpersonal engagement
- Task prioritization
- Organizational Efficiency
- Research Management
Timeline
Server
Eat With Us Food Company
10.2022 - Current
Event Staff
Brian Michael's Catering Company
05.2022 - 09.2022
Bachelor of Science - Criminology + Philosophy
Mississippi State University