Ian Ronan
North Tonawanda,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Service Advisor
Northtown Automotive
Amherst, NY
01.2022 - Current
- Prepared invoices for services rendered and collected payments from customers.
- Resolved customer complaints in an efficient and courteous manner.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
Event Supervisor
DRC Video Productions/DanceBUG
Williamsville, NY
04.2019 - 03.2020
- Supervised event staff to ensure video and photographs of dance competitions were completed on time and efficiently.
- Monitored audio and visual equipment during events to ensure proper functioning.
- Resolved any technical issues that arose in a timely manner throughout the event process.
- Trained team members on proper usage of equipment and software used during the production process.
- Oversaw quality assurance efforts throughout the entire video production process.
Education
Bachelor of Science - Film And Media
Wells College
Aurora, NY05-2018
Associate of Science - Communication And Rhetoric
Erie Community College
Orchard Park, NY05-2016
Skills
- Data Entry
- Quality Control
- Mechanical Aptitude
- Attention to Detail
- Workflow Management
- Work Order Interpretation
Accomplishments
- 2023 Working Award for work as website manager for Aurora Players (local theater group, East Aurora, NY).
References
References available upon request.
Timeline
Service Advisor
Northtown Automotive
01.2022 - Current
Event Supervisor
DRC Video Productions/DanceBUG
04.2019 - 03.2020
Bachelor of Science - Film And Media
Wells College
Associate of Science - Communication And Rhetoric
Erie Community College
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