Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Service Advisor
Northtown Automotive
Amherst, NY
01.2022 - Current
Prepared invoices for services rendered and collected payments from customers.
Resolved customer complaints in an efficient and courteous manner.
Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
Event Supervisor
DRC Video Productions/DanceBUG
Williamsville, NY
04.2019 - 03.2020
Supervised event staff to ensure video and photographs of dance competitions were completed on time and efficiently.
Monitored audio and visual equipment during events to ensure proper functioning.
Resolved any technical issues that arose in a timely manner throughout the event process.
Trained team members on proper usage of equipment and software used during the production process.
Oversaw quality assurance efforts throughout the entire video production process.
Education
Bachelor of Science - Film And Media
Wells College
Aurora, NY
05-2018
Associate of Science - Communication And Rhetoric
Erie Community College
Orchard Park, NY
05-2016
Skills
Data Entry
Quality Control
Mechanical Aptitude
Attention to Detail
Workflow Management
Work Order Interpretation
Accomplishments
2023 Working Award for work as website manager for Aurora Players (local theater group, East Aurora, NY).
References
References available upon request.
Timeline
Service Advisor
Northtown Automotive
01.2022 - Current
Event Supervisor
DRC Video Productions/DanceBUG
04.2019 - 03.2020
Bachelor of Science - Film And Media
Wells College
Associate of Science - Communication And Rhetoric
Erie Community College
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