Ian Sanders
Lee's Summit,MO
Summary
Hello, I am Ian Sanders. I'm a highly-motivated employee with the desire to take on new challenges. A Strong worth ethic, adaptability and exceptional interpersonal skills. I take pride in working effectively and quickly mastering new skills. Some more personal things about me are my love of art and the fact that I am currently attending UMKC in pursuit of a bachelors degree.
Overview
4
4
years of professional experience
Work History
Crew Member
Panda Express
Lee's Summit, MO
07.2020 - 09.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Took orders from patrons and input selections into store computer system.
Cook
Culver's Restaurant
Lee's Summit, MO
02.2019 - 07.2020
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Resolved customer complaints regarding food quality or services provided.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Sales Associate
Forever 21
Independence, MO
12.2018 - 01.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Lee's Summit North High School
Lee's Summit, MO05.2018
Skills
- Health Code Compliance
- Customer Engagement
- Order Management
- Menu Memorization
- Customer Service
- Teamwork and Collaboration
- Store Opening and Closing
- Complex Problem-Solving
- Valid Driver's License
- Cash Handling
- Salesmanship
- Workplace Efficiency
- Performance Improvement
- Verbal and Written Communication
Affiliations
- High school football
- High school swim team
- College Mock Trial team
Timeline
Crew Member
Panda Express
07.2020 - 09.2022
Cook
Culver's Restaurant
02.2019 - 07.2020
Sales Associate
Forever 21
12.2018 - 01.2019
High School Diploma -
Lee's Summit North High School
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