Summary
Overview
Work History
Education
Skills
Timeline
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Ian Stewart

Bozeman,MT

Summary

I've been in the customer service industry since I was old enough to get my first job. I started at what I would call the bottom, washing dishes at a local restaurant after school. This led me to other opportunities including running my own business for a summer and getting to be responsible for training and overseeing, other employees later down the line. In 2018 I graduated high school and moved to Montana. Since then I've bounced around between a few different jobs but always worked hard and made sure I had enough money to eat and pay rent. At each of these job's I've moved up the ladder and found myself in a type of supervising role and taking on more responsibilities than I was initially given. While I may not be a traditional hire in some senses, my work ethic, passion for getting things done well and people skills have always spoken for themselves.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Spire Climbing And Fitness
09.2021 - Current
  • Helped train new employee's and make sure they were not only understanding how to do their jobs but that they also had the confidence to interact with customers
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates by getting to know customers and demonstrating that we care for them. As well as addressing their concerns.

Shift Supervisor

The Home Depot
10.2020 - 09.2021
  • Maintained workplace safety by enforcing adherence to company policies and industry regulations.
  • Assisted department managers with scheduling issues, performance evaluations and team cohesion.
  • Was responsible for training new employees on a multitude of platforms and procedures.
  • Was responsible for checking order status and ensuring that items were staged and shipped on time and correctly.

Owner

Myself
04.2020 - 08.2020


  • Started my own pressure washing company the summer of Covid.
  • Was responsible for scheduling all jobs, completing all jobs, financing, purchasing of supplies and hiring help, for large jobs that required more than one person
  • I did all of my own advertising and was soley responsible for finding and scheduling business.
  • Also ensured that the quality of the job done was second to none.

Pressure Washer

Snappy's Pressure Washing
04.2018 - 08.2019
  • Was responsible for knowing how to use all the machines and ensuring they were working properly for jobs.
  • Cleaned a variety of different buildings, concrete and trucks.
  • This is the job I used to gain the knowledge for starting my own pressure washing business in my hometown the next year.

Dish Washer/Junior Sous Chef

Takis Greek Kitchen
09.2016 - 08.2018
  • Cleaned all dishes and machinery/ food preparation items.
  • Was responsible for chopping and preparing a multitude of greens, vegetables, dips and mixes before opening
  • While open I prepared salads, a few items off of the kitchens saute station and desserts.

Education

No Degree - Psychology And Engineering

Montana State University - Bozeman
Bozeman, MT

High School Diploma -

Avon Lake High School
Avon Lake, OH
05.2018

Skills

  • Training and Mentoring
  • Staff Development
  • Cash Handling Experience
  • Document Management
  • Safety Awareness
  • Well Versed in RGP
  • Certified CWA Instructor
  • Conflict Resolution

Timeline

Shift Supervisor

Spire Climbing And Fitness
09.2021 - Current

Shift Supervisor

The Home Depot
10.2020 - 09.2021

Owner

Myself
04.2020 - 08.2020

Pressure Washer

Snappy's Pressure Washing
04.2018 - 08.2019

Dish Washer/Junior Sous Chef

Takis Greek Kitchen
09.2016 - 08.2018

No Degree - Psychology And Engineering

Montana State University - Bozeman

High School Diploma -

Avon Lake High School
Ian Stewart