Ianette Grady
Summary
Resourceful and innovative professional with a strong ability to adapt to diverse environments. Demonstrates quick learning capabilities and effective organization skills. Proven track record as a collaborative team player, consistently delivering proactive solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
NaviStar Business Analyst/Tech Resident
i.c.stars|*Milwaukee
Milwaukee
2019.07 - Current
- Performing 1000+ hours of concentrated project based training, High attention to detail, Coding
- Fast paced Agile methodology environment, Building attrition control website for NaviStar Inc.
Courier
Amazon Flex
Milwaukee, Wisconsin
2022.10 - 2024.11
- Delivered packages efficiently across assigned routes using mobile delivery app.
- Managed time effectively to meet tight delivery schedules consistently.
- Maintained accurate delivery and pick-up records to enhance tracking and accountability.
- Communicated with customers to address inquiries and ensure high satisfaction with delivery service.
- Provided excellent customer service by answering questions about delivery status.
- Secured package loads before each delivery to ensure safe transport.
- Followed safety protocols while handling packages and operating delivery vehicles.
- Inspected vehicles regularly to ensure safe and reliable transportation for deliveries.
- Ensured vehicle maintenance and cleanliness while organizing packages to optimize delivery operations.
Personal Care Worker
Community Care, Inc.
Waukesha, WI
2022.06 - 2023.10
- Provided personal care services, including bathing, grooming, dressing, and toileting.
- Facilitated mobility training for individuals with blindness, supporting their rehabilitation and independence.
- Assisted patients in reading and accessing essential information.
- Coordinated communication between patients and physicians, ensuring timely appointments and effective care.
- Oversaw kitchen and household tasks, ensuring a safe and comfortable living environment.
Northwestern Mutual Project Assistant
MARS IT Corp.
Brookfield
2020.03 - 2021.07
- High attention to detail, Time management, Scheduling company wide meetings, Onboarding new clients
- RingCentral Texting Monitoring for compliance, monitoring 50% of outgoing text messages, documenting, escalations, VBA and Macros writing in Excel
- Created product requirements checklist in Confluence
- Jira Align
Kitter/Assembler II
Douglas Dynamics a Western Company
Milwaukee
2013.09 - 2017.02
- SAP, prepared literature packets/kits for sub-business units, fill orders, strong attention to detail, pallet jack operation, stocking.
Education
Some College (No Degree) - Business Management
Kaplan University
Skills
- Customer Relations
- Public Speaking
- Critical Thinking
- Active Learning
- SQL
- HTML
- CSS
- C#
- Bootstrap
- JavaScript
- Trello
- Windows
- ASPNET CORE
Projects
Headcount Forecast NaviStar Inc., Designing Headcount and attrition website for NaviStar Inc. with Adobe XD wireframes and Microsoft SQL in ASP.NET CORE
Certification
- Business, Leadership,and Technology i.c.stars|*Milwaukee 2019
Affiliations
- Lead and Nutrition Program for MacCanon Brown Homeless Sanctuary
Timeline
Courier
Amazon Flex
2022.10 - 2024.11
Personal Care Worker
Community Care, Inc.
2022.06 - 2023.10
Northwestern Mutual Project Assistant
MARS IT Corp.
2020.03 - 2021.07
NaviStar Business Analyst/Tech Resident
i.c.stars|*Milwaukee
2019.07 - Current
Kitter/Assembler II
Douglas Dynamics a Western Company
2013.09 - 2017.02
Some College (No Degree) - Business Management
Kaplan University