Open To Work
IANIS GRAYER
Buford,GA
Summary
Dedicated professional with a strong work ethic and a commitment to enhancing business performance through effective collaboration and individual contributions. Demonstrates adaptability to various processes while driving company objectives. Resourceful and results-oriented, focused on achieving growth and efficiency to elevate service value.
Overview
11
11
years of professional experience
Work History
Substitute Teacher
Hope Academy
Columbia, SC
03.2025 - 10.2025
- Adapted and implemented lesson plans to address diverse learning needs and enhance student engagement.
- Managed classroom environments to cultivate positive learning atmospheres.
- Developed engaging educational activities for various age groups.
- Supervised daily activities to ensure safety and foster a supportive environment for children.
- Monitored behavioral issues and facilitated positive social interactions to promote a collaborative classroom atmosphere.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained clean, organized spaces for optimal learning and play.
- Assisted children with personal hygiene and daily routines.
Recreational Aide
mitchell w. stout physical gym
Fort Bliss, Texas
03.2021 - 10.2024
- Coordinated diverse recreational activities for community groups, enhancing community engagement and inclusivity.
- Managed equipment and supplies for recreational events, ensuring readiness and accessibility for all participants.
- Partnered with staff to develop and execute seasonal events, increasing participation and community involvement.
- Monitored participant safety during programs, adhering to established protocols.
- Delivered exceptional customer service to participants and families daily.
- Performed administrative tasks such as filing paperwork and scheduling appointments efficiently.
- Managed inventory of supplies for recreational activities to ensure availability.
- Instructed participants on the correct use of recreational equipment.
Substitute Teacher
Gwinnett County Schools
Norcross, Georgia
05.2021 - 11.2021
- Implemented lesson plans from full-time teachers, adapting content for student needs.
- Delivered classroom instruction according to teacher's outlined lesson plans.
- Fostered positive learning environments through effective classroom management.
- Promoted positive student behavior through effective communication techniques.
- Monitored student behavior and consistently enforced school policies to maintain order.
- Enforced classroom routines to ensure students remained on schedule and productive.
- Recorded attendance and documented daily classroom activities to ensure compliance and facilitate communication.
price and signage coordinator
Dick Sporting Goods
Atlanta, GA
07.2020 - 05.2021
- Developed innovative solutions that enhanced team performance and outcomes.
- Collaborated with coworkers to achieve goals and effectively resolve product-related issues.
- Prioritized tasks to efficiently meet service goals.
- Coordinated with team members to meet project objectives and deadlines.
- Partnered with store teams to enhance product placement and visual merchandising.
- Conducted inventory checks to maintain product availability and organization.
- Assisted in executing promotional campaigns to boost customer engagement.
- Conducted regular inventory checks to ensure product availability and organization.
Administrative Assistant
Dick's Sporting Goods
Atlanta, GA
03.2019 - 07.2020
- Modeled behavior reflecting company core values to foster a positive environment.
- Coordinated team performance and growth initiatives with store manager to align with business objectives.
- Held team accountable to high standards of excellence and productivity.
- Recognized contributions of others, celebrating successes to boost morale.
- Delivered feedback and coaching sessions to support team development and skill enhancement.
- Fostered ongoing growth through training and on-the-job learning opportunities.
- Managed performance issues calmly and objectively, resolving conflicts effectively.
- Facilitated recruitment, selection, and onboarding processes for new store staff to ensure smooth integration.
Debt Collector
American credit financial
Norcross, GA
01.2018 - 05.2018
- Managed daily call volume of 150 to 250, ensuring efficient customer service delivery.
- Assisted borrowers in negotiating repayment plans through third-party communications.
- Collected on charged-off credit and debit accounts for major financial institutions.
- Utilized Accurint multi-system switchboard for due diligence and skip tracing.
- Supervised and trained staff in compliance with state and FDCPA guidelines.
- Provided estimated figures for loan reinstatement to facilitate customer requests.
- Guided customers in developing effective money management and payment plans.
- Created reports on aged debt accounts and days sales outstanding for analysis.
Cashier/Sales Associate
Macy's
Duluth, GA
10.2017 - 12.2017
- Managed all operations to ensure that sales transactions, customer payments and collection activities are properly performed in accordance with the Company.
- Delivered excellent service through direct salesmanship and prompt, courteous interactions.
- Greeted customers promptly upon arrival to create a welcoming atmosphere.
- Assisted customers with purchase decisions.
- Enhanced store profitability by fostering strong customer relationships.
- Maintained cleanliness, organization, and stock levels throughout store.
- Prepared merchandise for display.
- Implemented all visual merchandising standards.
- Made sure that customers received receipts on all purchases.
- Helped customers try on or fit merchandise
- Monitored store environment to prevent loss through leakage and theft.
Outdoor Representative
PEDRO MARIN CAMPEIGHN
Duluth, GA
09.2017 - 11.2017
- Conducted door-to-door canvassing to engage with voters
- Initiated phone calls to prospective voters, encouraging voting, volunteering, and candidate support.
- Engaged in parades to promote candidate awareness
- Collected signatures for the campaign using materials provided by the state representative in the campaign phone banking package
- Tracked phone banking history, including locations, events, materials distributed, and signatures collected
- Attended strategy meetings to discuss campaign direction
- Collaborated on messaging and branding for candidate's campaign
Receptionist/Administrative Assistant
Center for Pan Asian Community Services
Duluth, GA
05.2017 - 10.2017
- Managed the reception desk during peak hours
- Greeted and assisted visitors to the office
- Responded to inquiries via email, telephone, or in person to facilitate effective communication and support.
- Resolved customer service complaints or answered customers' questions regarding policies and procedures in a professional manner and with confidentiality.
- Maintained computer and manual filing systems.
- Processed expenses sheets and invoices
- Monitored stationary levels and ordered office supplies to maintain adequate inventory.
- Managed sensitive information securely to ensure confidentiality.
- Resolved administrative problems.
- Received, sorted, and distributed post to ensure timely communication.
- Managed staff appointments.
- Coordinated repairs to office equipment.
- Provided information to internal colleagues or external enquirers.
Sales Associate/Cashier
FOOTLOCKER
Duluth, GA
11.2016 - 04.2017
- Managed all operations to ensure that sales transactions, customer payments and collection activities are properly performed in accordance with the Company.
- Enhanced store profitability by fostering strong customer relationships.
- Delivered excellent service to customers through effective salesmanship and courteous assistance.
- Assisted customers with purchase decisions.
- Helped customers try on or fit merchandise
- Maintained a clean, organized, and fully stocked store.
- Arranged stockroom inventory for easy access and efficiency.
- Implemented all visual merchandising standards.
- Monitored store for loss prevention to mitigate risks of theft and shrinkage.
- Preparing merchandise for display.
Cashier
BED BATH AND BEYOND
West Palm Beach, FL
02.2016 - 07.2016
- Managed operations to ensure accurate sales transactions and customer payments in accordance with company standards
- Ensured that all customers received excellent service through direct salesmanship, and prompt and courteous service
- Processed transactions by issuing receipts, refunds, and change
- Monitored store for loss prevention issues to mitigate theft risks
- Maintained cleanliness and organization of all registers
- Made sure front end of the store was clean, organized, and fully stocked
- Implemented all visual merchandising standards
- Prepared merchandise for display
- Resolved customer complaints and provided guidance and relevant information to enhance customer satisfaction
Waitress/Busboy
POLLO CAMPERO
Norcross, GA
04.2015 - 07.2015
- Greeted customers promptly upon arrival, fostering a welcoming atmosphere that encourages repeat visits.
- Served food to customers, maintaining high standards of quality and presentation to enhance dining experience.
- Maintained cleanliness and organization of front end, creating an inviting environment for customers throughout the shift.
Cashier
SWEET TOOTH
West Palm Beach, FL
05.2014 - 07.2014
- Managed operations to ensure accurate sales transactions, customer payments, and collections.
- Built customer relationships to enhance store profitability.
- Maintained cleanliness and organization of kiosk through regular cleaning and restocking.
Education
Certificate - Child And Family Human Service
Purdue Global
Online03-2024
High school or equivalent -
Gwinnett Technical College
12-2017
Skills
- Classroom management
- Student engagement
- Microsoft Office proficiency
- Typing skills
- Organizational abilities
- Quick learner
- Communication skills
- Cash handling and point of sale
- Event coordination
- Team collaboration
- Time management
- Critical thinking
- Customer service excellence
- Effective communication strategies
- Inventory management
Additional Information - Voluntary Experience
United Chaplains International Ministries Inc., Office Clerk Assistant / Non-Profit Organization, Handling high volume of Calls, Mail, Filing
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Limited
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$18/hr - $1000/hrTimeline
Substitute Teacher
Hope Academy
03.2025 - 10.2025
Substitute Teacher
Gwinnett County Schools
05.2021 - 11.2021
Recreational Aide
mitchell w. stout physical gym
03.2021 - 10.2024
price and signage coordinator
Dick Sporting Goods
07.2020 - 05.2021
Administrative Assistant
Dick's Sporting Goods
03.2019 - 07.2020
Debt Collector
American credit financial
01.2018 - 05.2018
Cashier/Sales Associate
Macy's
10.2017 - 12.2017
Outdoor Representative
PEDRO MARIN CAMPEIGHN
09.2017 - 11.2017
Receptionist/Administrative Assistant
Center for Pan Asian Community Services
05.2017 - 10.2017
Sales Associate/Cashier
FOOTLOCKER
11.2016 - 04.2017
Cashier
BED BATH AND BEYOND
02.2016 - 07.2016
Waitress/Busboy
POLLO CAMPERO
04.2015 - 07.2015
Cashier
SWEET TOOTH
05.2014 - 07.2014
Certificate - Child And Family Human Service
Purdue Global
High school or equivalent -
Gwinnett Technical College