Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ibrahim Bonets

Salisbury Mills,NY

Summary

Surface line dispatcher with 10+ years of experience in supervising mutliple bus routes in New York City and mentoring new superviors. Supervised multiple individuals, while performing other duties, knowledge of maintenance and repairs, and excellent communication skills. Eagar to apply my work ethic and experince to your team and valued company.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Surface Line Dispatcher

New York City Transit Authority
New York, NY
09.2014 - Current

Updated records of driver locations, delays, and canceled runs. Assign bus operators to their runs. Determine ways to minimize delays on routes. Responsible for investigating accidents and writing reports on accidents/incidents that occurred with vehicles or property damage. Make sure the rules and procedures are carried out by employees to the company specifications. Keep time records. Perform duties in inclement weather and standing outdoors for an extended period of time. Communicating via radio or telephone with operators and other employees.

Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff. Ensured employees complied with safety regulations and company policies.

Bus Operator

New York City Transit Authority
New York, NY
10.2007 - 09.2014

Provided safe and reliable transportation for passengers to their destinations. Maintained the cleanliness of buses, including sweeping and mopping. Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order. Assisted disabled passengers with boarding and exiting the bus at designated stops. Adhered to set schedules while operating buses safely along assigned routes. Communicated route information to passengers during trips as needed. Responded quickly and calmly to emergency situations, such as medical emergencies or accidents involving the bus. Provided courteous customer service at all times while interacting with riders. Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work. Obeyed DOT rules and regulations and local laws to maximize safety.

HVAC Assistant

AIRWAVE INC
Bronx, NY
04.2005 - 08.2007

Assisted in installing, repairing and maintaining HVAC systems. Repaired and replaced defective parts of HVAC systems as needed. Inspected HVAC components for proper operation and functionality. Tested electrical circuits, motors, controls, safety devices and other components of the HVAC system. Cleaned evaporator coils, condenser coils and filters of the HVAC system. Adjusted thermostats to ensure desired temperatures were maintained in designated areas.

Education

High School Diploma -

Samuel Gompers Vocational & Technical High School
Bronx, New York
06-1999

Skills

  • Training new hires
  • Adjusting routes
  • Schedule Coordination
  • Prioritizing calls
  • Closing tickets
  • Data Entry
  • Route Navigation
  • Schedule Management
  • Navigation support
  • Customer Relationship Management
  • Supervise and multitask
  • Incident Reporting and management

Certification

  • Class B drivers license with passenger and tank endorsements.

Timeline

Surface Line Dispatcher

New York City Transit Authority
09.2014 - Current

Bus Operator

New York City Transit Authority
10.2007 - 09.2014

HVAC Assistant

AIRWAVE INC
04.2005 - 08.2007

High School Diploma -

Samuel Gompers Vocational & Technical High School
Ibrahim Bonets