Mario Damiani
Massapequa,NY
Summary
Skilled dispatcher for 18 years with high experience of running and managing buses and bus operators. Skilled bus driver for 7 years with a perfect record and proficient background on operating and driving a bus in both Queens and Brooklyn.
Highly adaptable and a dependable worker. Ability to handle high pressure situations with accuracy. An extremely punctual worker and team player who can also work independently.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Surface Line Dispatcher
New York City Transit Authority
04.2005 - 09.2023
- Assign Bus Operator to their runs.
- Direct the dispatch and the movement of buses within their assigned sector.
- Handle unusual occurrences in service.
- Determine ways to minimize delays.
- See to the observance of rules and procedures.
- Investigate accidents.
- Ensure revenue security.
- Use computers and handheld electronic devices.
- Prepare reports.
- Communicating with operators.
Bus Operator
New York City Transit Authority
02.1998 - 04.2005
- Safely and efficiently operate an MTA New York City Transit bus.
- Transporting passengers along an assigned route while adhering to a schedule.
- Maintained full understanding of New York City traffic regulations, laws, and MTA New York City Transit rules and regulations.
- Collect fares.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
Education
High School Diploma -
Division Avenue Senior High School
Levittown, NY06.1984
Skills
- Dependable and Punctual
- Hard Working
- Organized
- Verbal communication
- Teamwork
- Attention to detail
- Responsible
Certification
- CDL- Class B Driver's License
Timeline
Surface Line Dispatcher
New York City Transit Authority
04.2005 - 09.2023
Bus Operator
New York City Transit Authority
02.1998 - 04.2005
High School Diploma -
Division Avenue Senior High School
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