Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ibrahim Hassen

Silver Spring,MD

Summary

Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.

Overview

3
3
years of professional experience

Work History

IT Technician

Greystar
Silver Spring, Maryland
08.2024 - Current
  • Provided technical support and troubleshooting for community members, effectively resolving issues and ensuring seamless operation of digital resources.
  • Managed and maintained community communication platforms, implementing system updates and optimizing user accessibility.

Barber

Self-employed
Silver Spring, MD
01.2022 - Current
  • Demonstrated strong attention to detail while delivering customized grooming services and ensuring client satisfaction.
  • Adapted quickly to client needs by assessing styles and providing tailored solutions in a fast-paced environment.

Teaching Assistant

Montgomery College
Silver Spring, MD
02.2024 - 05.2024
  • Assisted in troubleshooting software and hardware issues for students, ensuring smooth execution of programming labs and classroom activities.
  • Provided technical guidance and support in understanding complex computer science concepts, enhancing students' proficiency in software development tools and environments.

Education

Associate of Science - Computer Science

Montgomery College
Rockville, MD

Skills

  • Hardware Installation
  • Application installations
  • Debugging
  • Software updating
  • User Training
  • Troubleshooting and diagnostics

Languages

English
Native language
Amharic
Upper Intermediate (B2)
B2
Oromo
Intermediate (B1)
B1

Timeline

IT Technician

Greystar
08.2024 - Current

Teaching Assistant

Montgomery College
02.2024 - 05.2024

Barber

Self-employed
01.2022 - Current

Associate of Science - Computer Science

Montgomery College

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Ibrahim Hassen