Adept at working with customers to understand problems and choose correct parts. Well-versed in providing knowledgeable assistance to retail and wholesale customers as well as dealer technicians.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Parts Professional
Toyota Of Colorado Springs
08.1999 - 01.2024
Coordinated closely with the shipping department to ensure timely delivery of orders, minimizing delays and keeping Auto Technician's and Customers informed on their order status.
Worked directly with 12 Toyota Technician's when looking up parts on the electronic parts catalog and provided time estimates for parts that needed to be special ordered directly from the manufacturer for vehicle's in the Service Department. Also worked with 6-8 Lube Technician's to keep the Service Fast Lane running quickly and efficiently.
Adhered to company guidelines for performance and compliance.
Set up and organized parts on shelves to maximize efficiency when locating parts for jobs that are in shop.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Education
High School Diploma -
American School of Correspondence
Lansing, IL
1998
Skills
Promotional planning
Product Recommendations
Training and coaching
Coordinating paperwork
Certification
Certified Toyota Master Parts Professional, Toyota Of Colorado Springs - 2007-2023
Languages
Spanish
Native or Bilingual
Timeline
Parts Professional
Toyota Of Colorado Springs
08.1999 - 01.2024
High School Diploma -
American School of Correspondence
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