Ida Slagle
Property Owner/Manager
Oneida,NY
Summary
Positive and diligent property manager professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills, offering 49 years of property ownership/management experience paired with goal-oriented and performance-minded approach.
Overview
40
40
years of professional experience
Work History
Artist Manager
Self
Canastota NY
07.2018 - 08.2024
- Consulted with clients to discuss preferences, styles and ideas for commissions
- Created custom drawings and paintings using acrylics and charcoal on high quality canvas
- Made use of materials, such as ink, watercolors, charcoal, acrylic paints, and graphite to design mixed media, drawings and painting
- Created numerous unique designs, layouts and samples in 2018 to present
- Developed marketing and sales strategies to maximize business success
- Developed art and design concepts
- Contributed to creative process through original ideas and inspiration
- Created and sold over 10 original paintings and 100 storybook in 2018 specifically "The Alphabet Sing-Song Bedtime Story"
- Paintings displayed in several public areas
Residential Property Manager
Self
Rome NY
02.1985 - Current
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Introduced prospective tenants to types of units available and performed tours of premises
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
- Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
- Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
- Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Oversaw management of 7 properties while providing general service to tenants.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Front Desk Clerk
Linklaun Hotel
Cazenovia NY
03.2020 - 09.2021
- Maintained financial accuracy by collecting deposits, fees and payments.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Oversaw fast-paced front desk operations at busy hotel facility with as many as 10 nightly guests.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted any daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Business Owner/Operator
Flowers With A Flair & Bridal
Rome New York
08.1985 - 09.2009
- Gathered and bought all materials needed to successfully complete projects, including wedding, funeral and holidays
- Collaborated with customers to ensure style consistency within proposed budget
- Developed seasonal and brand style guides to promote floral and bridal shop
- Negotiated with vendors on availability, product specifications, distribution, delivery deadlines and price
- Supervised design staff through product creation and release
- Designed advertisements, prom and bridal fashion shows and industry show promotions from concept through completion
- Conducted final inspection involving complete appraisal before special events
- Managed customer expectations with open consultations and frequent communication
- Mentored new members of design staff of 6
- Developed marketing and sales strategies to maximize business success
- Established and maintained productive, professional working relationships
- Monitored production schedules while adhering to assigned budgets
- Managed day-to-day business operations and made strategic decisions
Education
Some College (No Degree) - Fine Arts
Munson Williams Proctor Institute
Utica, NYAssociates in Business Management - Accounting And Business Management
Mohawk Valley Community College
Utica, NYSkills
- Tenant Eligibility Determination
- Relationship Building
- Disturbance Handling
- Business Development
- Lease Renewals
- Maintenance knowledge
- Payment Collection
Languages
English
Full Professional
Timeline
Front Desk Clerk
Linklaun Hotel
03.2020 - 09.2021
Artist Manager
Self
07.2018 - 08.2024
Business Owner/Operator
Flowers With A Flair & Bridal
08.1985 - 09.2009
Residential Property Manager
Self
02.1985 - Current
Some College (No Degree) - Fine Arts
Munson Williams Proctor Institute
Associates in Business Management - Accounting And Business Management
Mohawk Valley Community College