Idajane Morton
Windham Center
Summary
Dedicated Certified Medical Assistant with over 20 years of diverse experience in medical environments, specializing in Oncology and men’s health. Proven track record of enhancing patient care through effective communication and clinical skills. Core competencies include patient assessment, administrative support, and adherence to safety protocols. Committed to leveraging extensive expertise to contribute to a dynamic healthcare team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
GameDay Mens Health
So. Portland
03.2025 - Current
- Assisted in patient intake and collected medical histories.
- Prepared examination rooms and ensured cleanliness and organization.
- Administered basic medical procedures under supervision of healthcare professionals.
- Maintained accurate patient records using electronic health record systems.
- Educated patients on medication usage and post-treatment care instructions.
- Supported clinical staff during examinations and procedures as needed.
- Communicated effectively with patients to address concerns and provide information.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Certified Medical Assistant
New England Cancer Specialists
Westbrook
12.2020 - 03.2025
- Assisted in patient intake and collected medical histories.
- Prepared examination rooms and ensured cleanliness and organization.
- Managed patient scheduling and confirmed appointments efficiently.
- Administered basic medical procedures under supervision of healthcare professionals.
- Maintained accurate patient records using electronic health record systems.
- Educated patients on medication usage and post-treatment care instructions.
- Supported clinical staff during examinations and procedures as needed.
- Communicated effectively with patients to address concerns and provide information.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
Northern Light Eastern Maine Medical Center
Bangor
11.2012 - 11.2020
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments for optimal workflow.
- Maintained accurate patient records in electronic health systems.
- Educated patients on treatment plans and medication instructions.
- Collected and prepared laboratory specimens for diagnostic testing.
- Supported front desk operations, including answering phones and greeting patients.
- Monitored inventory levels of medical supplies and equipment.
- Ensured compliance with safety and sanitation regulations in clinical settings.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Supported administrative staff by processing payments.
Education
Associate of Science - Medical Assisting
Eastern Maine Community College
Bangor, ME05-2020
Associate of Science - Medical Assisting
Merrimack College
Portland, ME05-2000
Skills
- Electronic health records
- Vital signs assessment
- Medication administration
- Patient education
- Diagnostic testing
- Patient scheduling
- Clinical support
- Safety compliance
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Attention to detail
- Customer service
- Basic life support
- Patient assessments
- Patient documentation
- HIPAA compliance
- Wound care
- Blood pressure measurement
- Medical terminology
- Infection control
- Phlebotomy techniques
- Healthcare procedures
- Vital sign monitoring
- Needs assessments
- Sample collection procedures
- Telephone etiquette
- Specimens collection and processing
- Triage assessment
- Verbal and written communication
Accomplishments
- Phi Theta Cappa member
Certification
- AAMA certification
References
References available upon request.
Timeline
Certified Medical Assistant
GameDay Mens Health
03.2025 - Current
Certified Medical Assistant
New England Cancer Specialists
12.2020 - 03.2025
Medical Assistant
Northern Light Eastern Maine Medical Center
11.2012 - 11.2020
Associate of Science - Medical Assisting
Eastern Maine Community College
Associate of Science - Medical Assisting
Merrimack College