Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Idalia Suarez

Houston,TX

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

6
6
years of professional experience

Work History

Front Desk Clerk

Legacy Community Health
03.2023 - Current
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.

Teacher's Assistant

HISD
01.2022 - 02.2023
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.

Booth Clerk

Fiesta Market
03.2019 - 05.2022
  • Maintained accurate financial records by diligently tracking all transactions and balancing cash drawers daily.
  • Conducted inventory audits regularly, identifying discrepancies and taking corrective action when needed.
  • Managed wait times efficiently during peak hours by quickly processing transactions without sacrificing quality of service.
  • Coordinated closely with other departments as needed to ensure seamless execution of event logistics.

Education

High School Diploma -

Milby High School
Houston, TX
06.2019

Skills

  • Hospitality Management
  • Guest Relations
  • Attractions and Amenities Knowledgeable
  • Multi-Line Phone Systems
  • Customer Service
  • Cash Handling
  • Microsoft Office
  • Computer Proficiency
  • Multitasking Abilities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Clerk

Legacy Community Health
03.2023 - Current

Teacher's Assistant

HISD
01.2022 - 02.2023

Booth Clerk

Fiesta Market
03.2019 - 05.2022

High School Diploma -

Milby High School