Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Idan Jones

Summary

Dedicated and motivated professional with a passion for the luxury car industry and a strong work ethic. Known for being punctual and reliable, I bring a hands-on approach to every task, ensuring exceptional service and attention to detail. As a car enthusiast, I possess extensive knowledge of luxury vehicles, trends, and customer preferences, allowing me to connect with clients on a deeper level. Eager to leverage my skills and enthusiasm to contribute to a dynamic team and enhance the customer experience in the luxury automotive sector.

Overview

3
3
years of professional experience

Work History

Server

Olive Garden
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

General Sales Representative

Raceway Express Car Wash
05.2024 - 08.2024
  • Delivered exceptional customer service by addressing concerns promptly, leading to positive feedback and referrals.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Customer Service Representative

Einsteins Bros Bagels
05.2022 - 01.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

High School Diploma -

Sunnyslope High School
Phoenix, AZ
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Team collaboration
  • Performance improvement
  • Positive and professional
  • Highly Personable

Interests

  • Automotive Culture
  • Motorsports
  • Music
  • Weight Lifting
  • Writing Poetry

Timeline

Server

Olive Garden
09.2024 - Current

General Sales Representative

Raceway Express Car Wash
05.2024 - 08.2024

Customer Service Representative

Einsteins Bros Bagels
05.2022 - 01.2024

High School Diploma -

Sunnyslope High School

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Idan Jones