Summary
Overview
Work History
Education
Skills
Timeline
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Idrissa Clemons-Wright

Managment
Westland,MI

Summary

Dynamic salon owner and operator at Tene's Salon LLC, skilled in upselling services and staff management. Achieved high customer retention through exceptional service and effective communication. Proven ability to foster teamwork as a basketball and cheerleading coach, enhancing player skills and promoting a positive environment. Committed to health and safety standards.

Experienced with business management, client relations, and team leadership essential for running successful salon. Utilizes effective communication and problem-solving skills to maintain harmonious work environment. Track record of delivering exceptional client experiences and driving operational success.

Overview

22
22
years of professional experience

Work History

Salon Owner/Operator

Tene's Salon LLC
11.2003 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.

Boys and Girls Basketball Coach

Canton Charter Academy
11.2023 - 03.2024
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Enhanced player skills through personalized coaching and feedback.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
  • Increased player motivation with tailored goal-setting and progress tracking strategies.

Cheerleading Coach

Metro Charter Academy
10.2006 - 02.2020
  • Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
  • Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
  • Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
  • Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
  • Mentored young athletes, providing guidance on personal growth and academic achievements.
  • Managed scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Tempe, AZ
05-2019

Master of Science - Clinical Mental Health

Grand Canyon University
Phoenix, AZ
05-2027

No Degree - Cosmetology

Brunos School of Cosmetology
Dearborn, MI
05-1999

Skills

  • Upselling services
  • Employee training
  • Staff management
  • Salon marketing
  • Hair styling techniques
  • Health and safety
  • Industry trend awareness
  • Appointment scheduling
  • Customer service
  • Hygiene standards
  • Business management
  • Scheduling
  • Customer service management
  • Decision-making
  • Hiring and onboarding
  • Client account management
  • Business development
  • Inventory control
  • Policy development and enforcement
  • Financial management
  • Team leadership

Timeline

Boys and Girls Basketball Coach

Canton Charter Academy
11.2023 - 03.2024

Cheerleading Coach

Metro Charter Academy
10.2006 - 02.2020

Salon Owner/Operator

Tene's Salon LLC
11.2003 - Current

Bachelor of Science - Business Administration And Management

University of Phoenix

Master of Science - Clinical Mental Health

Grand Canyon University

No Degree - Cosmetology

Brunos School of Cosmetology

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