Idrissa Gueye
Atlanta,GA
Summary
Proactive Sales Associate and Barista with extensive experience in customer engagement and cash handling. Demonstrated success in maintaining store appeal and promoting merchandise, while providing exceptional customer service. Skilled in problem-solving, time management, and fostering positive relationships to drive repeat business.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
04.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Marshalls & HomeGoods
05.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Starbucks, Barista
03.2020 - 06.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Courtesy Clerk
Kroger
02.2019 - 12.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Education
Bachelor of Science - Computer Informations
Georgia State University
Atlanta, GA05.2026
High School Diploma -
Riverwood International Charter School
Sandy Springs, GA05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Flexible Schedule
- Client Service
- Conflict Resolution
- Sales expertise
Timeline
Sales Associate
Lowes Home Improvment
04.2022 - 07.2024
Cashier
Marshalls & HomeGoods
05.2020 - 09.2021
Barista
Starbucks, Barista
03.2020 - 06.2021
Courtesy Clerk
Kroger
02.2019 - 12.2019
Bachelor of Science - Computer Informations
Georgia State University
High School Diploma -
Riverwood International Charter School
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