Ieisha Williams
Hampton,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher
Creative Kids Childcare Center 6 Weeks - 12 Years Old
2023.12 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
CNA
Bright Star Care Nursing Agency
2020.01 - 2023.01
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Front Desk Receptionist
Embassy Suites
2021.07 - 2022.11
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Guest Relations
SeaWorld Parks & Entertainment, Inc.
2018.06 - 2020.06
- Resolved customer complaints promptly and professionally, maintaining positive guest relations.
- Promoted positive guest relations through proactive communication and attentive service.
- Handled challenging situations calmly under pressure, resolving conflicts professionally while maintaining excellent guest relations standards.
- Developed strong relationships with repeat guests, fostering loyalty and encouraging return visits.
- Directed cleaning, restocking, and customer service activities.
- Operated register to provide great customer service.
Education
Associate of Science - Medical Assistant
ECPI University
Newport News, VA04.2025
High School Diploma -
Lafayette High School
Williamsburg 06.2019
Skills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Superb Customer Service
- Proficient multitasking skills
- Microsoft word certified
- Problem-solving abilities
Certification
-Microsoft word
-CPR
-BLS
Timeline
Teacher
Creative Kids Childcare Center 6 Weeks - 12 Years Old
2023.12 - Current
Front Desk Receptionist
Embassy Suites
2021.07 - 2022.11
CNA
Bright Star Care Nursing Agency
2020.01 - 2023.01
Guest Relations
SeaWorld Parks & Entertainment, Inc.
2018.06 - 2020.06
Associate of Science - Medical Assistant
ECPI University
High School Diploma -
Lafayette High School
-Microsoft word
-CPR
-BLS
Similar Profiles
Georga LeeGeorga Lee
Educational Leader/Early Childhood Teacher at Creative Kids ChildcareEducational Leader/Early Childhood Teacher at Creative Kids Childcare
Julie StottlemyreJulie Stottlemyre
Stay at Home Mom at 2 Boys, 6 Years Old And 4 Years OldStay at Home Mom at 2 Boys, 6 Years Old And 4 Years Old
Dylan GlassonDylan Glasson
Student RN at Hobart Private Hospital, Post Anaesthesia Care Unit and Operating Theatre (6 weeks)Student RN at Hobart Private Hospital, Post Anaesthesia Care Unit and Operating Theatre (6 weeks)