IESHA BLAND
Baton Rouge,LA
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
12
12
years of professional experience
Work History
BC Manager
Cs Logistics Gonzales LLC FEDEX
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Driver
Fedex/Trim & Trim OF LA
02.2018 - 07.2023
- Maintained clean driving record and obeyed traffic laws and regulations.
- Filled out proper licensing and vehicle registration forms and kept important documents readily available.
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
- Protected luggage and packages from inclement weather and damage.
- Maintained logs of vehicle mileage and gas purchases.
- Cleaned vehicle seats and storage areas to maintain professional, organized appearance.
- Loaded and unloaded goods and luggage to appropriate locations.
- Utilized GPS systems to transport passengers and packages to correct locations on time.
- Drove safely through bad weather and traffic and maintained clean driving record.
- Planned vehicle routes to limit unnecessary mileage and avoid congested areas.
- Conducted vehicle inspections before and after trips.
Armored Guard
Brink's Inc
01.2016 - 12.2016
- Reconcile customer deposits and receipts of all valuables handled throughout the daily scheduled run.
- Remain alert and prepared at all times, not only protecting the crew or premises against attack, but also watching for the accidental mishandling of packages that might result in a loss.
- Maintain radio communication with the vehicle crew and dispatch personnel to ensure a secure transaction.
- Verified security of windows, gates and doors to prevent intrusions.
- Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises.
- Deliver or pick up and reconcile the valuables at a customer's location.
Lead Customer Service Representative
Circle K
01.2013 - 03.2016
- Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold.
- Analyzed and collected customer information to prepare product or service reports.
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.
- Knows the gasoline pricing strategy for the site and changes gasoline prices correctly.
Education
High School Diploma -
Rosenwald
Baton rouge, LA12.2012
Skills
- Safe Driving Techniques
- Heavy Lifting
- City and Non-City Driving
- Navigational Systems and GPS
- Customer Service
- Loading and Unloading
- Vehicle Inspection
- Order Picking and Processing
- Assisting Drivers
- Valid Driver's License
- Route Determination
- DOT Requirements
- Packing and Scanning
Timeline
BC Manager
Cs Logistics Gonzales LLC FEDEX
08.2023 - Current
Driver
Fedex/Trim & Trim OF LA
02.2018 - 07.2023
Armored Guard
Brink's Inc
01.2016 - 12.2016
Lead Customer Service Representative
Circle K
01.2013 - 03.2016
High School Diploma -
Rosenwald
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