Ifeoma Okeke
Baltimore,MD
Summary
Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
Safeway pharmacy
Baltimore, USA
12.2022 - Current
- Providing customers with their needs and checking them out in cash register
- Preparing new prescriptions and refill requests for patients.
- Dispensing medication to patients per the prescription, or provider's orders.
- Packing and labeling a prescribed medication.
- Processing insurance claims.
- Administered vaccinations to patients
Sales Associate
Super Beauty
Baltimore, Md
01.2025 - 06.2025
- Assisted customers in finding appropriate skin care solutions by recommending specific products.
- Assisted in setting up displays, restocking shelves, and keeping the store clean and organized.
- Demonstrated products to customers and answered questions about features and benefits.
- Performed cash register transactions accurately and efficiently.
- Promoted loyalty programs to encourage repeat business from customers.
- Performed cashier duties such as ringing up sales, processing payments, and handling returns and exchanges.
Concierge and front desk receptionist
First impressions staffing For Eden apartments
Baltimore, USA
06.2023 - 01.2024
- Greet guests upon arrival and departure on a daily basis.
- Escort new guests to assigned rooms.
- Maintain and stock work area on a regular basis.
- Transport laundry to and from rooms as needed.
- Receive and fulfill special guest arrangement requests.
- Assist other hotel departments in customer service provision as needed.
Team Member
Aldo Shoes
Baltimore, Md
01.2023 - 09.2023
- Assisted customers in selecting the right footwear for their needs.
- Maintained organized and visually appealing shoe displays.
- Processed customer transactions efficiently at checkout stations.
- Educated customers about shoe care products and services available.
- Collaborated with team members to restock inventory regularly.
- Handled customer inquiries and resolved issues promptly and professionally.
- Organized backroom storage areas to maximize space efficiency.
Pharmacy Technician
CVS pharmacy
Baltimore, USA
06.2022 - 12.2022
- Providing customers with their needs and checking them out in cash register
- Preparing new prescriptions and refill requests for patients.
- Dispensing medication to patients per the prescription, or provider's orders.
- Packing and labeling a prescribed medication.
- Processing insurance claims.
- Tracking inventory.
Sales Associate
Victoria Secret and Pink
Baltimore, USA
02.2020 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Rue 21
Baltimore, MD
04.2021 - 01.2022
- Assisted customers in selecting products and providing personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Assisted customers in selecting clothing and provided personalized styling advice.
- Managed inventory by restocking shelves and organizing backroom supplies regularly.
- Developed product displays to attract customer attention and promote seasonal items.
- Greeted customers and provided excellent customer service.
- Maintained a neat and organized sales floor.
- Folded and hung clothing items according to store standards.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Operated the cash register to complete transactions.
Education
Bachelor's Degree -
Towson University
Towson, MD 01.2025 - 10.2025
Associate Degree -
Baltimore County Community College
High School -
Parkville High School & Center For Math/Science
Baltimore, MDSkills
- Cash Handling
- Teamwork and Collaboration
- Customer Service
- Time Management
- Answering Customer Questions
- Credit and Cash Transactions
- Returns and Refunds
- Retail Knowledge
- Cash Register Operations
- Folding Clothes
- Sales Leadership
- Issue and Complaint Resolution
Certification
- Certified Pharmacy Technician (CPhT), Maryland Board of Pharmacy
- CPR Certified, American Heart Association
- Immunization & Injection Certified
Timeline
Sales Associate
Super Beauty
01.2025 - 06.2025
Bachelor's Degree -
Towson University
01.2025 - 10.2025
Concierge and front desk receptionist
First impressions staffing For Eden apartments
06.2023 - 01.2024
Team Member
Aldo Shoes
01.2023 - 09.2023
Pharmacy Technician
Safeway pharmacy
12.2022 - Current
Pharmacy Technician
CVS pharmacy
06.2022 - 12.2022
Sales Associate
Rue 21
04.2021 - 01.2022
Sales Associate
Victoria Secret and Pink
02.2020 - 12.2022
Associate Degree -
Baltimore County Community College
High School -
Parkville High School & Center For Math/Science