Ignacio Mojica

• Improved customer satisfaction by efficiently managing teller transactions and addressing customer inquiries.
• Enhanced branch operations through effective management of daily bank teller activities.
• Counted cash drawers and made bank deposits.
• Managed vault, ATM and monitoring teller activities and ensuring compliance with banking regulations and policies.
• Filed documentations on time to needed departments

My duties involved:

• Cash handling and check cashing.
• Following procedures for bank regulations
• Opening and closing bank, as well as being responsible for vault and ATM end-of-day balancing.
• Maintaining a professional environment and experience for customers.
• Opening and closing of bank

Teller duties involved maintaining correct balance of teller drawer.

As well as check cashing and account deposits.

Other duties involved assisting customers with CD rates and bank products. Also responsible for cash handling orders and new customer accounts.

Assisted management with scheduling and start-of-day and end-of-day reports.

Assisted customers that needed bilingual assistance