Ignacio Morales Romo
Temple,TX
Summary
Driven professional with a proven track record in customer service and administrative efficiency, demonstrated at Cartonera De Los Altos. Excelled in customer assistance, showcasing patience, empathy, and a strong work ethic. Achieved high accuracy in cash handling and data management, enhancing client satisfaction and operational productivity. Skilled in multitasking and maintaining confidentiality, contributing to a positive and secure work environment.
Overview
8
8
years of professional experience
Work History
Cashier
Tacos La Vida, LLC
10.2022 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Line Cook
Puerto De Jalisco
03.2021 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Administrative Assistant
Cartonera De Los Altos
08.2016 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Arts - General Studies
Melchor Ocampo No. 53
Jesus Maria, Jalisco07.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Native or Bilingual
Timeline
Cashier
Tacos La Vida, LLC
10.2022 - Current
Line Cook
Puerto De Jalisco
03.2021 - 09.2022
Administrative Assistant
Cartonera De Los Altos
08.2016 - 01.2021
Associate of Arts - General Studies
Melchor Ocampo No. 53
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