Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ignacio Sanchez

West Covina

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

8
8
years of professional experience

Work History

Manager

Roscoes Famous Deli
02.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Amazon Delivery

SDLA Courier Service Inc
01.2022 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cook

Jojos Pizza Kitchen
02.2018 - 11.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Cart Barn Attendant

Vellano Golf Course
09.2017 - 01.2018
  • Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
  • Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
  • Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility.
  • Ensured all safety guidelines were followed consistently by monitoring proper use of golf carts among players on the course grounds.

Education

Chino Hills High
Chino Hills, CA

Skills

  • Team leadership
  • Decision-making
  • Relationship building
  • Task delegation
  • Verbal and written communication
  • Strategic planning

Timeline

Manager

Roscoes Famous Deli
02.2022 - Current

Amazon Delivery

SDLA Courier Service Inc
01.2022 - 02.2022

Cook

Jojos Pizza Kitchen
02.2018 - 11.2020

Cart Barn Attendant

Vellano Golf Course
09.2017 - 01.2018

Chino Hills High

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