Ihab Mesbah
Las Cruces,NM
Summary
Customer-focused server skilled in managing high-volume dining environments while ensuring guest satisfaction. Experienced in restaurant operations, order management, and data analysis. Strong communicator with a commitment to team collaboration and optimizing service delivery. Efficient in prioritizing tasks and balancing server loads to enhance overall dining experiences. Driven professional with experience in high-volume dining environments. Demonstrates strong communication skills and team member support, ensuring efficient service and exceptional guest experiences. Committed to fostering customer loyalty through attentive service and effective order management.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Server
Red Lobster Restaurant
Clovis, New Mexico
02.2025 - 08.2025
- Provided exceptional service to high volume of customers, fostering repeat business.
- Delivered meals promptly to tables, contributing to high customer satisfaction.
- Took accurate food and drink orders, enhancing customer experience.
- Processed payments accurately and promptly using point-of-sale systems, ensuring seamless transactions.
- Executed opening and closing tasks to maintain smooth restaurant operations, including setup of dining area and restocking supplies.
Research Helper
NMSU ASC Research
Clovis, New Mexico
05.2024 - 08.2024
- Conducted literature reviews to inform and enhance research project outcomes.
- Assisted in data collection and organization for studies, ensuring accurate and reliable data management.
- Analyzed data using statistical software to identify trends and patterns.
- Developed reports and presentations to clearly communicate research findings and engage stakeholders.
- Gained diverse experience through various summer jobs during high school.
Barista
Starbucks, Barista
Clovis, New Mexico
01.2024 - 06.2024
- Crafted high-quality coffee beverages, enhancing customer satisfaction through consistent quality.
- Guided customers with menu selections and food pairings, enhancing their dining experience.
- Managed morning rush of customers, delivering efficient and calm customer service.
- Ensured clean and organized workstations, promoting efficient service during peak times.
- Operated cash register during busy shifts, ensuring transaction accuracy. transactions and processed payments accurately.
Host
Shogun Japanese Restaurant And Sushi Bar
Clovis, New Mexico
01.2023 - 03.2023
- Delivered exceptional customer service, significantly enhancing dining experience for patrons.
- Coordinated with servers to streamline service, enhancing dining experience for all guests.
- Managed reservation system, enhancing table turnover and increasing guest satisfaction.
- Welcomed guests at entrance upon arrival and escorted to tables, fostering welcoming atmosphere.
- Answered phone inquiries about menu options, hours, and reservations, facilitating informed guest decisions.
Education
High School Diploma -
Clovis Highschool
Clovis, NM05-2025
Some College (No Degree) - Radiology
New Mexico State University
Las Cruces, NMSkills
- Restaurant operations
- POS operation
- Order management
- Take-out service
- Food delivery
- Menu memorization
- Table setting
- High volume dining
- Customer service
- Guest engagement
- Customer feedback management
- Team member support
- Communication skills
- Microsoft Office
Languages
English
Professional
Arabic
Professional
Certification
Food Handlers
Affiliations
Soccer
Timeline
Server
Red Lobster Restaurant
02.2025 - 08.2025
Research Helper
NMSU ASC Research
05.2024 - 08.2024
Barista
Starbucks, Barista
01.2024 - 06.2024
Host
Shogun Japanese Restaurant And Sushi Bar
01.2023 - 03.2023
High School Diploma -
Clovis Highschool
Some College (No Degree) - Radiology
New Mexico State University