Ihor Horodetskyi
Shelby,MI
Summary
Seasoned cable technician with a robust background at companies like Xfinity, showcasing expertise in cable installation and exceptional customer service. Excelled in network troubleshooting and equipment maintenance, significantly enhancing system performance and customer satisfaction. Proven ability to educate users on system optimization, demonstrating outstanding problem-solving skills, and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Cable Technician
Xfinity - CAVO
Detroit, MI
05.2024 - Current
- Installing data and voice cable systems, home routers, other cable devices.
- Used diagnostic tools to test and adjust equipment settings for optimal performance.
- Digging and setting ground cables, working on poles, installing equipment.
- Troubleshooting any problems with the cable system.
- Provided customer education on system use and problem prevention techniques.
Cable Technician
Xfinity - Prestar Inc
Detroit, MI
03.2021 - 04.2024
- Installing data and voice cable systems, home routers, other cable devices.
- Digging and setting ground cables, working on poles, installing equipment.
- Troubleshooting any problems with the cable system.
Cable Technician
WOW - Prestar Inc
Detroit, MI
06.2020 - 02.2021
- Installing data and voice cable systems, home routers, other cable devices.
- Digging and setting ground cables, working on poles, installing equipment.
- Troubleshooting any problems with the cable system.
Education
Specialist Diploma - Building Construction Engineering
Lviv Polytechnic National University
Lviv, Ukraine12-2014
Skills
- Cable installation
- Network troubleshooting
- Equipment maintenance
- Signal testing
- Copper cabling
- Customer service
- Problem solving
- Customer education
- Dispatch communication
Affiliations
- Sport
- Music
- Travel
Languages
English
Limited
Ukrainian
Professional
Russian
Professional
Accomplishments
- Our company was ranked first in the entire country among other Xfinity companies
Custom
- Have some knowledge about working with fiber optical cable
Timeline
Cable Technician
Xfinity - CAVO
05.2024 - Current
Cable Technician
Xfinity - Prestar Inc
03.2021 - 04.2024
Cable Technician
WOW - Prestar Inc
06.2020 - 02.2021
Specialist Diploma - Building Construction Engineering
Lviv Polytechnic National University
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