I'Janae Lowe
Mckinney
Summary
Dynamic Cashier Team Lead with a proven track record at Retail, excelling in customer service and team leadership. Mastered cash handling and problem-solving, enhancing service levels by efficiently managing peak hours and training staff. Fostered strong customer relationships through exceptional service, contributing significantly to a positive shopping environment.
Friendly and approachable with knack for ensuring customer satisfaction and smooth transactions. Possesses solid understanding of point-of-sale systems and inventory management, leveraging skills to maintain organized and efficient operations. Aims to enhance store performance and foster positive shopping experience.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Retail
09.2023 - Current
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed refunds and exchanges in accordance with company policy.
- Helped customers complete purchases, locate items, and join reward programs.
- Communicated with customers and team members to solve problems.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Restocked and organized merchandise in front lanes.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
- Developed strong relationships with repeat customers through friendly service interactions.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
No Degree -
Collin County Community College, McKinney Tx, US
McKinney, TX05-2026
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Creative thinking
- Positive attitude
Timeline
Cashier Team Lead
Retail
09.2023 - Current
No Degree -
Collin County Community College, McKinney Tx, US
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