Ikaika Dale DeCoito
Kailua-Kona,USA
Summary
Results-driven Sales Professional experienced in enhancing bottom line performance through effective P&L management, strategic merchandising, and efficient staff oversight. Achieved customer retention goals by leveraging strong relationship-building skills and comprehensive product knowledge. Committed to delivering value and driving growth in diverse retail settings.
Overview
28
28
years of professional experience
Work History
Sales Consultant Cpws/Red Bull
Southern Glazer's Wine and Spirits
Kailua-Kona, HI
09.2022 - Current
- Developed client relationships to enhance product knowledge and drive sales.
- Conducted product tastings to engage customers and promote new offerings.
- Analyzed customer needs and identified solutions to meet their requirements.
- Collaborated with team members to strategize marketing initiatives and promotions.
- Managed inventory levels and coordinated timely deliveries to ensure stock availability.
- Worked with fellow sales team members to achieve group targets.
- Participated in regular training sessions on new products, services, and industry trends.
- Reset store displays for special events and seasonal merchandise changes.
Store Director
Foodland sack n save
Kailua-Kona, USA
05.2004 - 08.2022
- Review P&L statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Reviewed P&L statements, sales and activity reports, and other performance data to identify productivity trends and areas for cost reduction and program enhancement.
- Oversaw team performance to maintain high standards of service delivery., preparing work schedules and assigning specific duties.
- Develop and enforce departmental policies, goals, objectives, and procedures, collaborating with organization officials and staff members.
- Assessed departmental needs to identify appropriate staffing levels., interview, hire and train new employees, or oversee those personnel processes.
- Oversee activities directly related to making products or providing services.
- Delivered customer service by greeting and assisting customers and addressing inquiries and complaints effectively.
Operations Supervisor
Delta global service
Kailua-Kona, USA
01.2016 - 09.2021
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Complete forms in accordance with company procedures.
- Distributed cargo to maximize space utilization.
- Directed ground crews in efficient loading, unloading, securing, and staging of aircraft cargo and baggage.
- Maintained accurate records of all goods shipped, received, and stored to ensure inventory integrity.
- Enter shipping information into a computer by hand or by a hand-held scanner that reads barcodes on goods.
- Marshall in aircraft to docking gate on arrival and push out aircraft on departure
Dept head
Walmart
Kailua kona, USA
02.1999 - 05.2004
- Managed team of 6 direct reports, supporting management of 100 employees.
- Delivered customer service by greeting customers, assisting with inquiries, and resolving complaints.
- Monitored sales activities to ensure customer satisfaction with service and product quality.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Maintained accurate records of all transactions to ensure proper documentation. of purchases, sales, and requisitions.
- Examined merchandise for correct pricing and proper display.
Education
High School Diploma -
Kealakehe High School
Kailua-Kona, HISkills
- Sales Management
- Client management
- Customer relations
- Inventory management
- Process improvements
- Vendor relations
- Regulatory compliance
- Effective team leadership
- Staff training and development
- Complex Problem Solving
Timeline
Sales Consultant Cpws/Red Bull
Southern Glazer's Wine and Spirits
09.2022 - Current
Operations Supervisor
Delta global service
01.2016 - 09.2021
Store Director
Foodland sack n save
05.2004 - 08.2022
Dept head
Walmart
02.1999 - 05.2004
High School Diploma -
Kealakehe High School