Ike Kaplan (Wileman)
Lakeland
Summary
Competent Mail Processing Clerk with the United States Postal Service, recognized for reducing delivery errors through meticulous address verification and enhancing team productivity via effective communication. Skilled in operating mail processing equipment and training new employees, demonstrating strong attention to detail and problem resolution abilities to ensure timely, high-quality service.
Experienced with sorting and organizing mail efficiently to ensure timely delivery. Utilizes strong organizational skills to maintain orderly mailrooms and streamline processes. Knowledge of postal regulations and procedures to ensure compliance and accuracy.
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
8
8
years of professional experience
Work History
Mail Processing Clerk
United States Postal Service, USPS
Sarasota, FL
12.2017 - 09.2022
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
- Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
- Prevented loss of critical documents by thoroughly inspecting all incoming materials for damage or tampering prior to distribution within the facility.
- Expedited package delivery times by accurately weighing, labeling, and dispatching parcels according to postal regulations.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling personal correspondence.
- Enhanced team productivity with effective communication and collaboration during high-volume periods.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
Caring for Sick Family Member
Will Explain and Provide More Info
Bradenton, FL And Lakeland FL
10.2022 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
GED - General Studies
Manatee High School
Bradenton FL 05-2016
No Degree - Music Education
State College of Florida
Bradenton, FL05-2018
Skills
- Effective problem resolution
- Attention to detail
- Autonomous task management
- Employee safety training
- Deadline oriented
- Clerical processing
- Service oriented
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Processed and sorted average of 600k pieces of mail per day with and average of 1 partner. Required to Work with 3 other partners when working on flats sorters machine. So we worked in random teams and different personalities that each employee had to learn how to be flexible working with various personalities.
- Trained a minimum of 25 new postal clerks.
- Collaborated with team of 10-12 co workers in the development of a first time Political mail organized set up to insure the correct mail ballots were delivered to correct clerk of election for 7 counties. Within the 7 counties each supplied colored envelope provided to be used to return ballot. Some of the envelopes were very similar but yet required a different form of postage. We had to confirm each piece was in proper sleeved postal tray prior to being released to agent for election committee. Going forward the team made suggestions on how to suggest changes to ensure future mistakes could be avoided such as linking colored to types of required postage for voters for example.
- Achieved 100% by completing First political mail in ballot with accuracy and efficiency in Presidential 2016 election. The USPS was under pressure to provide every effort our agency would not be used as a pawn for either side as to why one or anther would not be blamed for any inappropriate action on our part so additional measures were made to secure the USPS maintained all laws and procedures were complied with.
Timeline
Caring for Sick Family Member
Will Explain and Provide More Info
10.2022 - 09.2025
Mail Processing Clerk
United States Postal Service, USPS
12.2017 - 09.2022
GED - General Studies
Manatee High School
No Degree - Music Education
State College of Florida