Ikram Dar
Benihana
West Hempstead,NY
1
Certification
28
years of professional experience
Efficient professional with years of experience and a proven knowledge of the Hospitality industry and operations management. Aiming to leverage my skills to successfully fill the Management role at your company.
Work History
General Manager
1 Year 10 Months- Directed daily operations to enhance customer satisfaction and streamline service delivery.
- Implemented training programs for FOH,BOH and management staff, resulting in improved performance and team cohesion.
- Developed marketing initiatives that increased brand awareness and attracted new customers.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed marketing strategies, increasing customer engagement and brand awareness in the community.
- Analyzed financial reports, identifying trends to drive profitability and operational improvements.
- Oversaw compliance with health regulations, maintaining high standards of food safety and sanitation practices.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
General Manager
13 Years 9 Months- I successfully launched and oversaw operations for two TGI Friday's locations in New York City. I took charge of all aspects of the business, including construction, and the procurement of food, beverage, supplies, and equipment. Additionally, I was responsible for the complete employee lifecycle, from hiring to termination, including training, evaluation, promotion, and disciplinary actions.
- Operated locations generating annual sales of 3 to 6 million dollars while managing lowest labor costs, food and beverage variances, and cost of goods in division.
- Designed strategies to create ease and speed of operations in all departments for a four-floor restaurant, a location in Penn Station New York and a location across from a movie theatre in Sheepshead Bay, NY.
- Developed relationships with local businesses, including Macy's and United Artists movie theatre, to drive corporate and tourism revenue.
- Designed a profit and loss calculating program utilized by all 7 New York City Friday's locations.
- Created profit and loss calculating program used across all 7 New York City Friday's locations.
- Provided comprehensive training to new managers at various TGI Friday's locations to ensure operational consistency.
- Among top performers in all company wide contests and Charity events. Successfully ranked in top 2 for most Dollars collected for City Meals on Wheels for over 10 years.
- Amongst top performer in all company wide contests and Charity events. Successfully ranked in top 2 for most Dollars collected for City Meals on Wheels for over 10 years.
General Manager
11 Years 8 Months- Managed a high volume, made from scratch concept located inside the busiest commuter hub in New York, generating over 4.5 million dollars in annual sales.
- Designed strategies resulting in highest sales increase (2004-2006) among all Houlihan's locations nationwide.
- Prepared weekly and monthly Profit and Loss reports, annual budgets, weekly payroll, and inventory reports.
- Enforced franchisor's operational procedures. Evaluated and enforced culinary and beverage changes.
- Created seasonal and annual menus utilizing guests' national as well as local dining trends.
- Developed seasonal and annual menus based on national and local dining trends to enhance guest experience.
- Collaborated with Alcohol and Beer companies to market restaurant and boost sales during sporting events at Madison Square Garden.
Education
Bachelor of Science (B.S.) - Management and Information System
Certification
- Licensed New York Realtor
- Notary Public
Timeline
General Manager
Benihana
10.2024 - CurrentRead More
General Manager
TGI Friday's
10.2010 - 07.2024Read More
General Manager
Houlihan's
02.1999 - 10.2010Read More
State University of New York at Old Westbury
Bachelor of Science (B.S.) from Management and Information System
Read More